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Description
ThunderPhone is an advanced voice AI platform designed to effectively manage real-world phone conversations with exceptional precision, robust adherence to instructions, and fluid dialogue. By integrating various transcripts with direct audio-to-LLM input, it significantly reduces the chances of errors arising from addresses, spellings, accents, background noise, and unclear speech. Users can make and receive calls, execute large-scale outbound campaigns with pacing and retries, and operate seamlessly through traditional telephony or within websites and applications, all while supporting over 40 languages, accommodating accents, mixed-language scenarios, and even switching languages mid-conversation. The system adeptly handles interruptions, backchannels, cross-talk, voicemail, screeners, keypad inputs, warm and cold transfers, and transitions to human agents without losing context. Additionally, agents benefit from built-in retrieval capabilities to access information from uploaded documents, while live supervision features allow operators to monitor calls and provide real-time assistance to the AI, ensuring that conversations are both effective and well-managed. This comprehensive approach enhances communication efficiency, making ThunderPhone a versatile tool for businesses aiming to improve their customer interactions.
Description
The nPathi AI Agent represents an advanced voice AI solution that seamlessly integrates with ViciDial, allowing it to handle campaigns in a manner akin to human agents, while providing complete visibility through the ViciDial dashboard.
Notable features include:
- Seamless integration with ViciDial, where AI agents function as standard agents within campaigns
- A user-friendly Visual Pathway Builder for effortless conversation design using drag-and-drop functionality
- Real-time monitoring capabilities along with disposition codes
- Over 260 OAuth integrations with various services like CRM systems, calendars, and webhooks
- Support for more than 100 languages to cater to diverse demographics
- Extremely low latency with response times under 500 milliseconds
- Efficient lead routing and qualification processes
- Automatic updates to CRM systems following calls
- Comprehensive call recording and transcription services
- The ability to scale operations to manage over 2000 concurrent calls
These agents are particularly effective for a range of applications, including outbound sales, lead qualification, setting appointments, conducting customer surveys, sending payment reminders, reactivating dormant accounts, and providing customer support. By deploying these AI agents, organizations can ensure their calls are managed around the clock, allowing human agents to dedicate their time to more strategic and high-value interactions.
API Access
Has API
API Access
Has API
Integrations
Bigin by Zoho CRM
Bitrix24
GoHighLevel
Google
Kommo
Microsoft 365
Salesforce
Shopify
Slack
TikTok Shop
Integrations
Bigin by Zoho CRM
Bitrix24
GoHighLevel
Google
Kommo
Microsoft 365
Salesforce
Shopify
Slack
TikTok Shop
Pricing Details
2¢ per minute
Free Trial
Free Version
Pricing Details
$49/month
15 minutes included free
✅
Unlimited AI agents
✅
Unlimited pathways
✅
Calendar synchronization
✅
Webhook GET & POST
✅
OAuth integrations
✅
Community support
✅
Unlimited AI agents
✅
Unlimited pathways
✅
Calendar synchronization
✅
Webhook GET & POST
✅
OAuth integrations
✅
Community support
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ThunderPhone
Country
United States
Website
thunderphone.com
Vendor Details
Company Name
nPathi
Founded
2024
Country
Romania
Website
nPathi.com
