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Description
Enables the text functionality for established landline phones, encompassing both toll-free and standard numbers. It features automatic responses like "we are currently closed and will return your message soon," along with quick replies derived from pre-set customer service responses. Conversations can be designated to a specific agent group or an individual, allowing for organized communication. The system accommodates interactions ranging from one-on-one chats to broadcast messages sent to a customer distribution list. Furthermore, it includes the ability to forward messages directly to your email inbox and mobile messaging applications, where you can also respond seamlessly. This comprehensive support enhances customer engagement while streamlining communication processes.
Description
Maintain a clutter-free inbox by consolidating newsletters and automated emails into a single entry, thanks to TypeApp's ability to automatically aggregate messages from various services, complete with a service name and avatar. When you engage in conversations through replies, TypeApp organizes both your sent and received emails into cohesive threads. If you include new participants in a discussion, it generates Linked Conversations, ensuring you have comprehensive visibility over all related emails. With support for an unlimited number of accounts across multiple providers and protocols, TypeApp allows you to effortlessly oversee your entire email landscape at a glance. Transition smoothly between your Unified Inbox and specific accounts, navigate between different accounts, and utilize folders and filters through the intuitive Picker feature. Receive instant notifications for incoming emails on your Android or iOS devices, including your Tablet, Phone, or Watch, and personalize quiet hours to align with your daily routine for a tailored email experience. This versatility makes TypeApp an essential tool for anyone seeking to streamline their email management effectively.
API Access
Has API
API Access
Has API
Integrations
AOL Mail
Gmail
Google Workspace
Microsoft 365
Microsoft Exchange
Microsoft Outlook
Yahoo! Mail
Zoho Mail
iCloud
Integrations
AOL Mail
Gmail
Google Workspace
Microsoft 365
Microsoft Exchange
Microsoft Outlook
Yahoo! Mail
Zoho Mail
iCloud
Pricing Details
$78 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Textology
Founded
2015
Country
United States
Website
www.textology.co
Vendor Details
Company Name
TypeApp
Website
typeapp.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
