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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Textel is an innovative business messaging solution that enhances customer interactions by leveraging both AI and human-driven dialogue. Users can engage with clients on a large scale or in personalized one-on-one exchanges within Textel's compliant and integrated environment. By fostering stronger connections with clients, Textel not only helps to increase revenue but also improves team productivity. The platform allows for AI-assisted and conversational texting, enabling seamless communication through familiar tools. Integrated directly into your CCaaS system, Textel simplifies the process for both agent-assisted and automated SMS and MMS interactions. Immerse yourself in personalized communication with 1:1 texting, allowing for meaningful two-way dialogues with customers. You can easily send images or links to provide immediate access to essential information, fostering customer loyalty in the process. Furthermore, Textel enables you to monitor conversation logs within your current customer platform, facilitating ongoing enhancements to your service. By utilizing this approach, businesses can continuously adapt and refine their customer engagement strategies.

Description

Textla is an SMS marketing and messaging solution hosted in the cloud, designed to simplify the process for businesses wanting to send mass text messages, manage their contact lists, and execute marketing campaigns through an intuitive interface. Users can easily upload their contact information using CSV files or various integrations, categorize them into segments or tags, and send customized bulk messages or schedule campaigns at their convenience. The platform facilitates two-way communication, allowing recipients to respond, with those replies conveniently gathered in a shared inbox accessible to team members. Additionally, Textla features automatic list-cleaning to eliminate invalid or undeliverable numbers, effectively minimizing the waste associated with inactive contacts. It also delivers real-time analytics at the carrier level, enabling users to track the delivery status of their messages, including any errors encountered, thereby enhancing the understanding of campaign effectiveness. Other capabilities include the ability to personalize messages with names and custom fields, schedule message dispatches, utilize keyword opt-ins for list expansion, and integrate seamlessly with various tools, such as CRM systems, to streamline marketing efforts further. With its robust functionality, Textla stands out as a comprehensive tool for businesses looking to optimize their SMS marketing strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Genesys Cloud CX Yes 
Google Sheets No 
Meevo Yes 
Microsoft Excel No 
NiCE CXone Mpower Yes 
RingCentral RingCX Yes 
STX Yes 
SalonBiz Yes 
SpiceX Yes 
Zapier No 

Integrations

Genesys Cloud CX No 
Google Sheets Yes 
Meevo No 
Microsoft Excel Yes 
NiCE CXone Mpower No 
RingCentral RingCX No 
STX No 
SalonBiz No 
SpiceX No 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$19 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Textel

Country

United States

Website

textel.net

Vendor Details

Company Name

Textla

Country

United States

Website

www.textla.com

Product Features

Contact Management

Activity Management No 
Appointment Management No 
Contact Database No 
Contact History No 
Contact Import/Export No 
Customer Pipeline No 
Email Marketing No 
Group Management No 
Interaction Tracking No 
Lead Management No 
Prospecting Tools No 
Sales Pipeline Management No 
Search / Filter No 
Segmentation No 
Shared Contacts No 
Social Media Integration No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

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