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Average Ratings 0 Ratings
Description
Textel is an innovative business messaging solution that enhances customer interactions by leveraging both AI and human-driven dialogue. Users can engage with clients on a large scale or in personalized one-on-one exchanges within Textel's compliant and integrated environment. By fostering stronger connections with clients, Textel not only helps to increase revenue but also improves team productivity. The platform allows for AI-assisted and conversational texting, enabling seamless communication through familiar tools. Integrated directly into your CCaaS system, Textel simplifies the process for both agent-assisted and automated SMS and MMS interactions. Immerse yourself in personalized communication with 1:1 texting, allowing for meaningful two-way dialogues with customers. You can easily send images or links to provide immediate access to essential information, fostering customer loyalty in the process. Furthermore, Textel enables you to monitor conversation logs within your current customer platform, facilitating ongoing enhancements to your service. By utilizing this approach, businesses can continuously adapt and refine their customer engagement strategies.
Description
Textla is an SMS marketing and messaging solution hosted in the cloud, designed to simplify the process for businesses wanting to send mass text messages, manage their contact lists, and execute marketing campaigns through an intuitive interface. Users can easily upload their contact information using CSV files or various integrations, categorize them into segments or tags, and send customized bulk messages or schedule campaigns at their convenience. The platform facilitates two-way communication, allowing recipients to respond, with those replies conveniently gathered in a shared inbox accessible to team members. Additionally, Textla features automatic list-cleaning to eliminate invalid or undeliverable numbers, effectively minimizing the waste associated with inactive contacts. It also delivers real-time analytics at the carrier level, enabling users to track the delivery status of their messages, including any errors encountered, thereby enhancing the understanding of campaign effectiveness. Other capabilities include the ability to personalize messages with names and custom fields, schedule message dispatches, utilize keyword opt-ins for list expansion, and integrate seamlessly with various tools, such as CRM systems, to streamline marketing efforts further. With its robust functionality, Textla stands out as a comprehensive tool for businesses looking to optimize their SMS marketing strategies.
API Access
Has API
API Access
Has API
Integrations
Genesys Cloud CX
Google Sheets
Meevo
Microsoft Excel
NiCE CXone Mpower
RingCentral RingCX
STX
SalonBiz
SpiceX
Zapier
Integrations
Genesys Cloud CX
Google Sheets
Meevo
Microsoft Excel
NiCE CXone Mpower
RingCentral RingCX
STX
SalonBiz
SpiceX
Zapier
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$19 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Textel
Country
United States
Website
textel.net
Vendor Details
Company Name
Textla
Country
United States
Website
www.textla.com
Product Features
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win