Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Textback.ai is a platform that leverages artificial intelligence to enhance sales and customer engagement through phone calls and messaging. It enables businesses to automate interactions with both potential and existing customers, streamline lead qualification, conduct follow-ups, and manage their sales processes efficiently via voice and text. Teams can set up AI-driven agents and communication initiatives for various tasks, including responding to inquiries, following up with leads, and reaching out to customers. This solution is particularly beneficial for organizations that deal with a high volume of customer interactions, such as those in sectors like insurance, e-commerce, and iGaming. Textback.ai is designed for sales and marketing teams that aim to optimize customer communication and improve outreach efforts through the use of conversational AI technology, making it a valuable tool for enhancing overall customer relationship management. Additionally, it empowers businesses to maintain consistent engagement with their audience, fostering stronger relationships and driving sales growth.

Description

Telli is an innovative call automation platform that utilizes AI to facilitate both outbound and inbound phone interactions for companies, enabling AI voice agents to engage in fluid, human-like dialogues for purposes such as qualifying leads, setting appointments, or smoothly transferring warm leads to human representatives. The platform employs advanced dialing techniques, dynamic number switching, and automated callbacks to enhance pick-up rates while offering multilingual voice agents with natural accents to effectively communicate with customers across various languages. Additionally, it seamlessly integrates with CRM platforms, calendars, and customer workflows, allowing calls to initiate actions like scheduling, data collection, or lead transfers without requiring any manual dialing or follow-up. The system also provides transcription and summary of calls, delivering valuable analytics on outcomes, sentiment, and discussion topics, which empowers teams to monitor performance at scale and refine their outreach tactics accordingly. Telli empowers businesses to swiftly connect with leads right after acquisition, fostering nurturing, re-engagement, or follow-up through phone, SMS, WhatsApp, or email, ensuring comprehensive customer interaction across multiple channels. This comprehensive approach not only streamlines communication but also enhances overall productivity and effectiveness in lead management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp No 

Integrations

WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Founded

2016

Country

Estonia

Website

www.textback.ai/

Vendor Details

Company Name

telli

Founded

2024

Country

United States

Website

www.telli.com

Product Features

Alternatives

Alternatives