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Average Ratings 0 Ratings
Description
Textback.ai is a platform that leverages artificial intelligence to enhance sales and customer engagement through phone calls and messaging. It enables businesses to automate interactions with both potential and existing customers, streamline lead qualification, conduct follow-ups, and manage their sales processes efficiently via voice and text. Teams can set up AI-driven agents and communication initiatives for various tasks, including responding to inquiries, following up with leads, and reaching out to customers. This solution is particularly beneficial for organizations that deal with a high volume of customer interactions, such as those in sectors like insurance, e-commerce, and iGaming. Textback.ai is designed for sales and marketing teams that aim to optimize customer communication and improve outreach efforts through the use of conversational AI technology, making it a valuable tool for enhancing overall customer relationship management. Additionally, it empowers businesses to maintain consistent engagement with their audience, fostering stronger relationships and driving sales growth.
Description
Unclench.ai merges AI-driven prospect identification with customer support into a singular online platform. The Lead Finder feature utilizes a company's website or related documents to create a detailed customer profile, identify suitable prospects, articulate the reasons for their compatibility, and generate a customized introductory email for the user’s approval before sending. Users can monitor the progress of leads, take notes, and manage customer interactions within the workspace. The Support Agent engages with visitors by leveraging the company’s website, documents, and support center resources; it has the capability to recognize purchasing intent, capture incoming leads, and seamlessly transfer conversations to a human representative when necessary. Additionally, it allows for the connection of prospect and support dialogues as relationships evolve over time. Subscription plans offer a monthly quota for leads and AI-generated replies, alongside team access. A risk-free seven-day trial is offered with no credit card required, making it accessible for founders and small teams looking to streamline their sales and customer support processes. This innovative service aims to enhance efficiency and foster meaningful interactions between businesses and their customers.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Intercom
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$19/month
Plans start at $19 per month. Plans include monthly lead and AI-reply allowances; included usage and team seats vary by plan.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Founded
2016
Country
Estonia
Website
www.textback.ai/
Vendor Details
Company Name
Unclench.ai
Website
unclench.ai/