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features
design
support

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Description

Integrate customer data with engagement systems at crucial moments to facilitate meaningful and context-aware dialogues. Establish exceptional customer experiences as the norm. Tenfold equips service and sales representatives with comprehensive insights into each customer during every interaction—all through a unified interface. This innovative technology empowers representatives to foresee customer requirements and perform essential actions to enhance ticket resolution and boost sales. Streamline workflows and reduce the burden on representatives by utilizing our extensive suite of automation tools. Tenfold automatically records all customer communications and notes directly into your CRM system. Eliminate the need for manual dialing with our Click-to-Dial capability. Access a range of features such as script pop-ups and effortless note-taking through one cohesive platform, ensuring that representatives can focus more on building relationships rather than managing processes.

Description

Mobile CRM fosters teamwork by enabling representatives to establish seamless connections with clients and partners. This tool enhances decision-making capabilities by allowing users to delve into their data effectively. You can oversee your remote sales personnel without relying on a single email, ensuring that all team members are connected, engaged, and motivated to perform efficiently, no matter their position or geographical location. By leveraging the capabilities of Artificial Intelligence and Intelligent Workflows, actionable insights are recommended in real-time through mobile applications, providing valuable information on the go. Additionally, you can manage customer visits, plan upcoming activities, and streamline customer onboarding using features like visit management, forms, and OCR technology. Intelligent workflows and automation significantly minimize manual tasks, aligning with the need for businesses to embrace modern technologies and strategies. Ultimately, companies that think ahead are increasingly incorporating Artificial Intelligence into their operations to meet evolving customer expectations. The shift towards these advanced tools is not just a trend but a necessary evolution in the business landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Bullhorn
HubSpot Marketing Hub
Keap
NetSuite
Nextiva
Salesforce
TntWare DonorHub
Vonage Business
Zendesk

Integrations

Bullhorn
HubSpot Marketing Hub
Keap
NetSuite
Nextiva
Salesforce
TntWare DonorHub
Vonage Business
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Tenfold

Founded

2014

Country

United States

Website

www.tenfold.com

Vendor Details

Company Name

Toolyt SFA

Founded

2016

Country

India

Website

www.toolyt.com

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

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