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Description
Telmediq’s Healthcare Communications Hub (HCH) provides a seamless connection between your hospital's clinical, IT, and telecom systems, enhancing communication and facilitating better care coordination. This improvement leads to a significantly enhanced patient experience and safety while also reducing costs for both clinicians and their support teams. The Telmediq HCH supports a range of integrations, addressing the issue of clinicians spending excessive time on simple, repetitive EHR tasks, such as locating available workstations, accessing EHR systems, checking test results, identifying care team members, and recording clinical notes. Many of these activities can be performed efficiently on a mobile device, eliminating the necessity for logging into the complete EHR system. Critical updates, test results, and order notifications can be received promptly as they are entered into the EHR, ensuring that healthcare professionals are always informed. This innovative approach not only saves time but also allows for a more responsive and agile healthcare environment.
Description
Welkin is crafted to enhance care coordination by ensuring that the appropriate team member addresses patient needs throughout every stage of their journey. By offering your team members smooth transitions and a tailored experience for each patient they assist, we enable a more personalized approach to care. The full automation of any program not only boosts patient engagement but also reduces the burden of tasks, allowing for a seamless transition to the next phase of care. By outlining processes and escalation protocols that are based on specific outcomes or conditions, your team can focus on what truly matters – providing quality care. It is essential to establish escalation pathways for events requiring monitoring, such as adverse incidents, out-of-range results, particular patient reactions, or insufficient engagement. Moreover, the system can automate internal notifications or initiate emails and SMS alerts to care team members in response to specific actions or inactions, as well as for upcoming or missed appointments. This comprehensive approach ensures that no critical detail is overlooked in the patient care continuum.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Telmediq
Founded
2012
Country
Canada
Website
www.telmediq.com/healthcare-communications
Vendor Details
Company Name
Welkin Health
Founded
2013
Country
United Statesa
Website
welkinhealth.com
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Product Features
Healthcare CRM
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics
Patient Case Management
Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning