Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Techmits Connect serves as a WhatsApp Business platform tailored for customer support, sales, and marketing teams. This innovative solution consolidates chats from connected WhatsApp Business accounts into a centralized inbox, allowing team members to assign conversations and access chat history, quick replies, contact details, groups, and customizable fields. Companies can develop targeted campaigns utilizing pre-approved message templates, oversee opted-in contacts, and monitor both delivery rates and engagement levels. Advanced workflow tools enable AI-enhanced auto-replies with the option for human intervention, automated reminders, customer journey mapping, and messages triggered by pipeline events. Furthermore, the platform includes a chat widget for websites, integration with Shopify, REST APIs, and webhooks, along with an Android application for seamless conversation and contact management. Techmits Connect operates on Meta’s official WhatsApp Business Platform and Cloud API, with WhatsApp messaging fees being billed directly to Meta. Users can access a free plan, and they have the opportunity to explore premium features for a trial period of 14 days, making it an attractive option for businesses looking to enhance their communication strategies. This combination of features ensures that companies can efficiently manage their customer interactions across various channels.
Description
According to a survey, 68% of users believe that WhatsApp is the most convenient method for engaging with businesses. As your dedicated WhatsApp Business Solution Provider, we are committed to facilitating seamless connections between you and your clients through their preferred app. With WhatsEra, you can utilize list messages to showcase your products and services, eliminating the need to send separate messages for each item; instead, you can simply share a comprehensive list with your customers. Additionally, you can create automated responses and chatbots that utilize buttons and list messages, allowing for swift interactions and answers to customer inquiries. This means you can streamline your communication, saving valuable time by efficiently managing frequent replies and questions. Our platform also enables you to oversee all customer interactions in one place, allowing you to send personalized messages, attachments, and various types of messages, including buttons and lists, to individual clients, enhancing your overall customer service experience. By integrating these tools, you can significantly improve your engagement with customers while maintaining a professional and efficient workflow.
API Access
Has API
Yes
API Access
Has API
Yes
Pricing Details
$0
A free plan is available. Paid features include a 14-day trial. WhatsApp messaging charges are billed separately by Meta.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Techmits
Founded
2018
Country
India
Website
www.techmits.com
Vendor Details
Company Name
WhatsEra
Website
whatsera.com
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No