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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

TaskCall is a comprehensive platform tailored for automated incident response and management, specifically aimed at IT and DevOps teams. It provides a variety of features including on-call management, AIOps capabilities, automated workflows, real-time call routing, analytics, tools for stakeholder communication, and integration options. This solution is relied upon by various sectors such as retail, healthcare, financial services, and government entities. By utilizing TaskCall, organizations can enhance their ability to identify, react to, and resolve incidents efficiently, thereby reducing downtime and fostering improved collaboration among team members. Moreover, its robust analytics tools empower teams to continuously optimize their incident management processes.

Description

ilert serves as a comprehensive solution for IT alerting, on-call management, and incident communication, enabling DevOps teams to address incidents more swiftly. The platform offers smooth integration with various monitoring tools, enhancing their capabilities through dependable alert notifications, efficient on-call scheduling, automatic escalation procedures, and dedicated status pages. Developed in Germany, ilert is exclusively hosted by cloud service providers that maintain data centers within Europe. Additionally, it adheres to GDPR regulations and holds ISO 27001 certification, ensuring a high standard of data protection and security. This commitment to compliance reinforces ilert's dedication to providing a trustworthy service for its users.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Datadog Yes 
Microsoft Teams Yes 
ServiceNow Yes 
Slack Yes 
Zendesk Yes 
Amazon CloudWatch Yes 
Apache Sentry Yes 
Datto RMM No 
Datto Workplace No 
Easyflow No 
Google Chat Yes 
Icinga No 
Jira Yes 
Microsoft Azure Yes 
New Relic No 
Quickwork No 
Rundeck Yes 
Stackreaction No 
TOPdesk No 
Zendesk Connect No 

Integrations

Datadog Yes 
Microsoft Teams Yes 
ServiceNow Yes 
Slack Yes 
Zendesk Yes 
Amazon CloudWatch No 
Apache Sentry No 
Datto RMM Yes 
Datto Workplace Yes 
Easyflow Yes 
Google Chat No 
Icinga Yes 
Jira No 
Microsoft Azure No 
New Relic Yes 
Quickwork Yes 
Rundeck No 
Stackreaction Yes 
TOPdesk Yes 
Zendesk Connect Yes 

Pricing Details

$9/user/month
14-Day free trial available
Free Trial Yes 
Free Version Yes 

Pricing Details

$0
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

TaskCall

Founded

2021

Country

United States

Website

taskcallapp.com

Vendor Details

Company Name

ilert

Founded

2011

Country

Germany

Website

www.ilert.com

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Website Monitoring

Availability Testing Yes 
Event Logs Yes 
Event-Based Notifications No 
FTP Monitoring Yes 
Mail Server Monitoring No 
Maintenance Scheduling Yes 
Performance Metrics Yes 
Real Time Monitoring No 
Transaction Monitoring No 
Uptime Reporting Yes 

Alternatives

Alternatives

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