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Description
Tablekeep is a booking software tailored for independent dining establishments across Australia, including restaurants, cafes, and bars. This system operates directly through the venue’s website, ensuring that all bookings, guest lists, and customer interactions remain exclusive to the venue itself. Offering a straightforward monthly fee starting at $79, it eliminates commission charges per reservation, fees for individual diners, and costs related to the covers that would have been collected regardless. The service includes a customizable booking widget for any website, along with a dedicated booking page, a floor plan that facilitates table assignments, a run sheet for managing walk-ins and waitlists, guest profiles that allow for self-service modifications and cancellations, and a comprehensive reporting dashboard. Notifications and reminders are sent using the venue's own domain, making them appear professional and personal rather than generic communications from a third party. Additional premium features include the option for deposits and protection against no-shows through Stripe without incurring platform fees, the ability to sell set menus and supplementary items at the time of booking, the organization of ticketed events, and an AI assistant that utilizes the venue's unique data to enhance customer experience. Moreover, this innovative approach helps foster stronger connections between the restaurant and its guests, ultimately driving customer loyalty and satisfaction.
Description
Front desks can run five day-to-day services in vFound from any browser. A hotel, campus, office or event chooses Lost & Found, Parcels, Checkroom, Equipment or Visitors by venue. Staff photograph found property, scan delivery labels, issue QR checkroom tickets, lend equipment and sign visitors in without installing an app. Guest and staff records share one workspace, team roles and audit history. vFound AI turns photos and labels into draft records, searches for likely matches, translates messages and helps check claims, while staff approve every action. The suite includes unlimited team members and records, CSV reports, signed handovers, public and private guest pages, twelve guest languages, channel alerts, a REST API and signed webhooks. Prices are per product and per venue, billed yearly. The selected products start with one shared 14-day trial after a valid card is added.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Google Chat
No
Microsoft Teams
No
Slack
No
Zapier
No
Pricing Details
$79 AUD/month (flat, not per u
Free Trial
No
Free Version
No
Pricing Details
US$42/month per venue
Annual billing only. Checkroom US$504/year (US$42/month equivalent); Equipment US$696/year (US$58/month); Visitors US$804/year (US$67/month); Lost & Found and Parcels US$900/year each (US$75/month). Choose only the products you need. Selected products share one 14-day trial; a valid card is required.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Tablekeep
Founded
2023
Country
Australia
Website
tablekeep.com.au
Vendor Details
Company Name
vFound
Founded
2019
Country
Canada
Website
vfound.io
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Product Features
Lost and Found
Access Control
Yes
Automatic Matching
Yes
Category Management
Yes
Claims Management
Yes
Cross-Database Search
No
Document Management
No
Historical Reporting
Yes
Image Recognition
Yes
Inventory Management
Yes
Self Service Portal
Yes
Shipping Management
No
Unclaimed Items Management
Yes
