Average Ratings 2 Ratings

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support

Average Ratings 0 Ratings

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Description

The Best Alternative to TeamViewer for Remote Desktop control and Screen Sharing. Provide instant Attended or Unattended Remote Assistance to your teams or clients anywhere, at any time. Remote assistance Screen Sharing No connection client installation TLS encryption Customizable with your branding and logo Low subscription cost Download the free 15-day trial of TSplus Remote Support on our website.

Description

Dualmon provides reliable, efficient, and cost-effective remote access solutions tailored for small to medium-sized enterprises. Accessible through cloud-based systems or on-site setups, Dualmon Remote Access ensures unlimited deployment of immediate remote support. Notable features of Dualmon Remote Access encompass remote printing, file transfers, user management, computer diagnostics, screen blanking, usage analytics, session recording, and additional functionalities that enhance user experience. With its comprehensive toolset, Dualmon aims to streamline remote operations for businesses.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Calendar No 
Microsoft Outlook No 

Integrations

Google Calendar Yes 
Microsoft Outlook Yes 

Pricing Details

$14.50/mo
Subscriptions are charged yearly.
Free Trial Yes 
Free Version No 

Pricing Details

$99.00/year
Dualmon Remote Access offers unlimited assist deployments at $99 per year and $149 for 25 personal computers (PCs).
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

TSplus Group

Founded

2007

Country

United States

Website

tsplus.net/remote-support/

Vendor Details

Company Name

dualmon

Founded

2011

Country

United States

Website

dualmon.com

Product Features

Remote Support

Diagnostic Tools No 
File Transfer Yes 
Live Chat No 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording No 
Session Transfer Yes 
Surveys & Feedback No 

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing Yes 
Mobile Screen Sharing No 
Presenter Control Management No 
Remote Control Yes 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Product Features

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback Yes 

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