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Average Ratings 2 Ratings

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ease
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design
support

Description

TRIMS is a comprehensive cloud retail management system that simplifies complex retail workflows through automation and real-time visibility. The platform integrates all key retail operations—including inventory management, EPOS, warehouse logistics, CRM, reporting, and fulfillment—into a single, easy-to-use system. Its modular suite includes tools such as TRIMS Backoffice, CYGNUS Till System, WMS, PickStation, CRM, Vision BI, and Mobile App, giving retailers flexibility to customize their setup. TRIMS enhances operational accuracy by centralizing stock movements, sales data, and customer insights across stores and eCommerce channels. Retailers benefit from seamless integration with third-party platforms like Shopify, Visualsoft, WooCommerce, Farfetch, ChannelAdvisor, and Xero, ensuring synchronized product and financial data. The cloud infrastructure enables real-time updates across multiple locations, empowering teams to make informed business decisions faster. TRIMS is designed to reduce manual processes, minimize errors, and enable data-driven retail performance. With its modern architecture and scalable design, TRIMS equips retailers with the agility needed to stay competitive in today’s omnichannel market.

Description

For ecommerce retailers, shipment data only matters if it leads to the right customer or operational response. WISMOlabs brings order details, carrier activity, timing, customer context, and retailer-defined policies together before choosing what happens next. Depending on the situation, the platform can send or suppress an email or SMS update, change a branded tracking page, trigger a webhook, or route work into another system. The result is more than package tracking. CX, support, and ecommerce operations teams receive live delivery visibility, exception handling, analytics, configurable communications, returns management, and delivery-aware review orchestration in one post-purchase platform. Typical customers report 70-90% fewer "Where is my order?" inquiries. WISMOlabs fits brands processing roughly 500-20,000 or more monthly shipments and connects with Shopify, BigCommerce, WooCommerce, and Magento, as well as API-based and custom implementations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
Adobe Commerce
BigCommerce
ChannelAdvisor
Foursixty
Klaviyo
Magento
Salesforce
Shopify Plus
WooCommerce

Integrations

Shopify
Adobe Commerce
BigCommerce
ChannelAdvisor
Foursixty
Klaviyo
Magento
Salesforce
Shopify Plus
WooCommerce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0.01-$0.15 per shipment
All WISMOlabs platform capabilities are included. Pricing is based on monthly shipment volume, with rates ranging from $0.15 to $0.01 per shipment as volume increases. Monthly minimums and commercial terms vary by customer, shipment volume, and implementation requirements. Contact WISMOlabs for a tailored quote.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Swan Retail

Country

United Kingdom

Website

www.swanretail.co.uk/trims/

Vendor Details

Company Name

WISMOlabs

Founded

2018

Country

United States

Website

wismolabs.com

Product Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

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