Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
TOKENN is an innovative cloud-based software solution designed for managing queues and booking appointments in clinics and outpatient facilities. Patients can effortlessly obtain a token by either scanning a QR code at the clinic or messaging through WhatsApp, which also provides them with estimated wait times and updates as their turn nears. Staff members can efficiently oversee both bookings and walk-in patients using a centralized dashboard, where they can issue reception tokens and manage distinct queues or set appointments based on the doctor or department. A waiting-room display screen keeps patients informed by showing current and upcoming tokens, while announcements are made aloud via a TV or tablet. The WhatsApp assistant is capable of handling various tasks such as making bookings, checking statuses, processing cancellations, and sending reminders in English as well as 18 different Indian languages, while also guiding medical inquiries to the appropriate clinic personnel. TOKENN is specifically tailored for use by doctors, clinics, diagnostic labs, and hospital outpatient departments, offering a digital queuing system that integrates seamlessly with existing records and billing frameworks. Importantly, it functions as a web service, eliminating the need for patients to download a separate TOKENN application. With its user-friendly interface and comprehensive features, TOKENN aims to enhance the overall patient experience in healthcare settings.
Description
Enhance clinic capacity by streamlining outpatient processes and fostering patient involvement. Rebuild patients' trust in their safety by clearly communicating appointment expectations and preparation steps. Implement a system for pre-screening patients for COVID-19 before they arrive, enabling them to update their personal details and fill out necessary forms ahead of time. Empower patients to handle their appointment check-in using text or email options. Optimize patient flow by reducing manual transitions, guaranteeing seamless care coordination. Additionally, address administrative and clinical inefficiencies to ensure that both patients and staff are efficiently located where they need to be, ultimately improving the overall healthcare experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Clarity Wave
No
Oracle Health Long-Term Care
No
Razorpay
Yes
WhatsApp
Yes
Integrations
Clarity Wave
Yes
Oracle Health Long-Term Care
Yes
Razorpay
No
WhatsApp
No
Pricing Details
₹149 one-time
Plans are prepaid booking-credit packs, starting with 150 credits for ₹149. Each token or appointment uses one credit; WhatsApp messages, reminders, and the waiting-room display are included. Credits never expire, and there is no monthly subscription.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cyberzio Innovations Pvt Ltd
Founded
2024
Country
India
Website
tokenn.live
Vendor Details
Company Name
Verto Health
Founded
2010
Country
Canada
Website
www.safepatientflow.com
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Product Features
Patient Engagement
Appointment Scheduling
Yes
Care Planning
Yes
Collaboration
Yes
Messaging
Yes
Mobile Access
Yes
Patient Education
Yes
Patient Portal
Yes
Personal Health Record
Yes
Progress Tracking
Yes
Self Management
Yes