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Description
Our cost-effective quality management software optimizes your operations, empowering you with enhanced efficiency, productivity, speed, and collaboration across departments. By utilizing QSI software, you can significantly boost your ROI and benefit your entire organization by minimizing litigation risks, enhancing operational efficiency, cutting costs, and increasing overall value. Say goodbye to compliance headaches by effortlessly integrating and linking your processes together. Nobody simplifies the path to compliance quite like we do. Are you fed up with losing precious time chasing paperwork? Allow our application to streamline the review process, ensuring all participants can contribute from any location. Quality Systems Integrators enhance your workforce's productivity, allowing team members to focus on more complex and creative projects. Our automated systems notify users of necessary reviews and overdue assignments, while Job Management guarantees that employees receive the appropriate training for their tasks, fostering a more competent and confident workforce. With our solutions, you can transform how your organization approaches quality management, making it more efficient and effective than ever before.
Description
Manual quality management processes can be costly and ineffective. Verint's Quality Bot automates quality programs to save money, improve quality and reduce compliance risks. Start today to see 5x ROI.
Does your quality management program work? If you only screen a small number of calls, you may be able to hide non-compliant interactions, which could lead to fines, lost sales, or worse. Verint can help. Most contact centers review only 1 to 3% of their calls. This severely limits your capacity to identify risks, manage quality and comply with regulations. Verint Automated QM can automate your entire quality management process, helping you achieve better compliance. Evaluate calls, identify noncompliance, and assign coaching for 100% of voice and SMS interactions. This will give you a deeper understanding of your organization's service standards and compliance.
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Has API
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Free Trial
Free Version
Pricing Details
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Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Quality Systems Integrators
Country
United States
Website
tmsqualitycompliancesoftware.com
Vendor Details
Company Name
Verint
Founded
1994
Country
United States
Website
www.verint.com/automated-quality-management/
Product Features
Compliance
Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation
Product Features
Compliance
Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation
Quality Management
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management