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Description
Gain complete insight into your organization's telephone call metrics through dynamic graphical web reports. Create personalized live dashboards featuring detailed call statistics that enhance your business intelligence efforts. Whenever a call is placed to or received by your organization, your phone system generates a small log that captures essential details about the interaction. This log typically includes at least the date and time of the call, its length, and the originating and receiving phone numbers. Call logging refers to the process of gathering and analyzing these logs, followed by providing statistical presentations and reports based on them. The formats and methods for collecting call logs can vary significantly among different phone systems, making their interpretation a specialized skill. Fortunately, with our extensive experience across more than 250 distinct phone systems, our solutions simplify this complexity. As a result, regardless of your phone system's configuration, your call data is displayed in a clear and universally understandable format, ensuring accessibility for all users. This ease of understanding empowers organizations to make informed decisions based on their communication patterns.
Description
eyeCall® serves as a cloud-driven digital platform that merges traditional telephone communication with the benefits of video interaction and online showcases. By utilizing eyeCall®, you can create a personalized customer experience with a unique URL generated for each connection. This setup allows a one-way camera feed to function alongside a standard phone call, effectively transforming you into a virtual guide on your website. The design of eyeCall® ensures that the video overlay seamlessly integrates with any website used to display your services. All you need to get started is a reliable internet connection and the latest version of a commonly used web browser. By providing a visual element to accompany your voice, you significantly enhance your recognition among customers. This more engaging interaction fosters a stronger sense of trust and security in your customers, ultimately aiding them in making informed purchasing choices. With eyeCall®, you elevate the customer experience to a new level of personal connection.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Tri-Line
Founded
1999
Country
United Kingdom
Website
www.tri-line.com
Vendor Details
Company Name
eyecall.de
Country
Germany
Website
www.eyecall.de/
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Product Features
Sales Enablement
Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management
