Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
THAT WAS AI serves as a cloud-based voice support solution tailored for Shopify merchants. This innovative service links the catalog, order, customer, and policy data of a Shopify store to a phone assistant that effectively manages incoming customer calls. It is capable of placing orders, checking the status of existing orders, updating eligible shipping addresses, canceling unfulfilled orders, and addressing product inquiries. When faced with inquiries beyond its set permissions or when lacking confidence in a response, the assistant can generate a support ticket or seamlessly transfer the call to a human representative while retaining the context of the conversation. Merchants have the flexibility to connect a new phone number via Twilio or utilize an existing one through a SIP trunk. Additionally, the product facilitates outbound calls targeting customers who have abandoned their carts, enabling the assistant to provide answers to questions and assist with completing purchases. The included dashboard features comprehensive call logs, transcripts, summaries, and analytical insights, enhancing the overall service experience. It is specifically designed to meet the needs of Shopify store owners and their support teams as they navigate phone-based service and order-related inquiries. This integration not only streamlines customer interactions but also improves efficiency in handling various support tasks.
Description
Papagei.ai is an innovative cloud platform designed for the creation of no-code AI phone agents that cater to both inbound service queries and outbound marketing initiatives. These intelligent agents are capable of handling calls, recording requests, qualifying potential leads, scheduling appointments, and directing urgent inquiries to appropriate personnel. For outbound operations, users can easily upload CSV files or lead lists, identify prospects via Google Maps, and execute large-scale calling campaigns. Additionally, the platform features advanced capabilities such as voice cloning, a comprehensive knowledge base, and tools for conversation analysis and reporting. Users can customize agent prompts, select a preferred voice, establish a phone connection through a SIP trunk, and analyze prior conversations for insights. The platform has been successfully implemented in various sectors, including property management, healthcare, therapy practices, sales teams, digital agencies, and business consulting services. Papagei.ai specifically caters to the needs of growing midsize businesses, digital agencies, and individual entrepreneurs. The website proudly presents papagei.ai as a German voice-AI solution created by a dedicated team based in Dresden, highlighting its commitment to innovation and customer support. With its user-friendly interface and robust functionalities, Papagei.ai aims to revolutionize how businesses manage communication with their clients.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Shopify
No
Twilio
No
Pricing Details
$62/month
Basic is $62/month for the first 3 months under the launch offer, then $89/month. The plan includes 200 call minutes per month, one connected store, and one voice assistant. Additional usage is $0.46/minute. Charges are in USD; recurring and usage charges are billed every 30 days.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
THAT WAS AI
Founded
2024
Country
India
Website
www.thatwasai.com
Vendor Details
Company Name
WAHLREICH
Founded
2018
Country
Germany
Website
papagei.ai
Product Features
Product Features
Alternatives
No Alternatives