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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

THAT WAS AI serves as a cloud-based voice support solution tailored for Shopify merchants. This innovative service links the catalog, order, customer, and policy data of a Shopify store to a phone assistant that effectively manages incoming customer calls. It is capable of placing orders, checking the status of existing orders, updating eligible shipping addresses, canceling unfulfilled orders, and addressing product inquiries. When faced with inquiries beyond its set permissions or when lacking confidence in a response, the assistant can generate a support ticket or seamlessly transfer the call to a human representative while retaining the context of the conversation. Merchants have the flexibility to connect a new phone number via Twilio or utilize an existing one through a SIP trunk. Additionally, the product facilitates outbound calls targeting customers who have abandoned their carts, enabling the assistant to provide answers to questions and assist with completing purchases. The included dashboard features comprehensive call logs, transcripts, summaries, and analytical insights, enhancing the overall service experience. It is specifically designed to meet the needs of Shopify store owners and their support teams as they navigate phone-based service and order-related inquiries. This integration not only streamlines customer interactions but also improves efficiency in handling various support tasks.

Description

Papagei.ai is an innovative cloud platform designed for the creation of no-code AI phone agents that cater to both inbound service queries and outbound marketing initiatives. These intelligent agents are capable of handling calls, recording requests, qualifying potential leads, scheduling appointments, and directing urgent inquiries to appropriate personnel. For outbound operations, users can easily upload CSV files or lead lists, identify prospects via Google Maps, and execute large-scale calling campaigns. Additionally, the platform features advanced capabilities such as voice cloning, a comprehensive knowledge base, and tools for conversation analysis and reporting. Users can customize agent prompts, select a preferred voice, establish a phone connection through a SIP trunk, and analyze prior conversations for insights. The platform has been successfully implemented in various sectors, including property management, healthcare, therapy practices, sales teams, digital agencies, and business consulting services. Papagei.ai specifically caters to the needs of growing midsize businesses, digital agencies, and individual entrepreneurs. The website proudly presents papagei.ai as a German voice-AI solution created by a dedicated team based in Dresden, highlighting its commitment to innovation and customer support. With its user-friendly interface and robust functionalities, Papagei.ai aims to revolutionize how businesses manage communication with their clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Shopify Yes 
Twilio Yes 

Integrations

Shopify No 
Twilio No 

Pricing Details

$62/month
Basic is $62/month for the first 3 months under the launch offer, then $89/month. The plan includes 200 call minutes per month, one connected store, and one voice assistant. Additional usage is $0.46/minute. Charges are in USD; recurring and usage charges are billed every 30 days.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

THAT WAS AI

Founded

2024

Country

India

Website

www.thatwasai.com

Vendor Details

Company Name

WAHLREICH

Founded

2018

Country

Germany

Website

papagei.ai

Product Features

Product Features

Alternatives

No Alternatives

Alternatives

TopCalls Reviews

TopCalls

Wisdom Sphere LLC