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Average Ratings 0 Ratings
Description
THAT WAS AI serves as a cloud-based voice support solution tailored for Shopify merchants. This innovative service links the catalog, order, customer, and policy data of a Shopify store to a phone assistant that effectively manages incoming customer calls. It is capable of placing orders, checking the status of existing orders, updating eligible shipping addresses, canceling unfulfilled orders, and addressing product inquiries. When faced with inquiries beyond its set permissions or when lacking confidence in a response, the assistant can generate a support ticket or seamlessly transfer the call to a human representative while retaining the context of the conversation. Merchants have the flexibility to connect a new phone number via Twilio or utilize an existing one through a SIP trunk. Additionally, the product facilitates outbound calls targeting customers who have abandoned their carts, enabling the assistant to provide answers to questions and assist with completing purchases. The included dashboard features comprehensive call logs, transcripts, summaries, and analytical insights, enhancing the overall service experience. It is specifically designed to meet the needs of Shopify store owners and their support teams as they navigate phone-based service and order-related inquiries. This integration not only streamlines customer interactions but also improves efficiency in handling various support tasks.
Description
VoiceQuik is an innovative AI Chatbot Assistant platform designed to help businesses streamline customer interactions through various digital channels, including chat, SMS, WhatsApp, and voice calls. This platform empowers organizations to develop lifelike AI voice bots capable of handling orders, scheduling appointments, answering inquiries, and delivering real-time support with exceptional speed and reliability.
Among its various features, it offers the following:
1.> HD Voice Calling – Experience superior communication with high-definition voice calling that ensures crystal-clear audio quality for both businesses and their clients.
2.> Automated Calling Software – Effortlessly manage customer calls, appointment reminders, follow-ups, lead qualification, and support interactions through automation, eliminating the need for manual intervention.
3.> AI Personal Voice Assistant – Enhance customer engagement with a personal AI voice assistant that operates around the clock, answering calls, providing guidance, and addressing queries anytime.
In this way, VoiceQuik not only improves efficiency but also elevates the overall customer experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Shopify
No
Twilio
No
Pricing Details
$62/month
Basic is $62/month for the first 3 months under the launch offer, then $89/month. The plan includes 200 call minutes per month, one connected store, and one voice assistant. Additional usage is $0.46/minute. Charges are in USD; recurring and usage charges are billed every 30 days.
Free Trial
Yes
Free Version
Yes
Pricing Details
$49
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
THAT WAS AI
Founded
2024
Country
India
Website
www.thatwasai.com
Vendor Details
Company Name
LDT Technology
Founded
2020
Country
India
Website
ldttechnology.com
Product Features
Product Features
Alternatives
No Alternatives