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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Many companies primarily utilize accounting software merely to meet compliance requirements. However, to maintain a competitive edge, contemporary businesses require access to real-time data and comprehensive analytics. Conventional tools often fail to deliver an integrated approach, leaving users dependent on Excel spreadsheets or multiple disparate tools. This reliance can result in redundant tasks, leading to inefficiencies and wasted time and resources. Adopting a cohesive solution that encompasses all facets of business management can significantly enhance efficiency and cost-effectiveness. TEZ ERP® stands out as a reliable cloud-based business management solution, trusted by thousands of traders, manufacturers, and service providers. It enables users to effectively oversee their leads, orders, accounting, inventory, financials, taxation, documentation, job management, timesheets, payroll, and after-sales services, ultimately streamlining operations and boosting productivity. With TEZ ERP®, businesses can not only manage their processes more efficiently but also focus on growth and innovation.

Description

Zervicio.com provides a cloud-based platform designed for After Sales Service, allowing businesses to streamline their customer support operations. This innovative solution connects customers directly with service teams, ensuring that customers, agents, and service managers can communicate effortlessly from any location at any time. As a comprehensive after-sales service tool, Zervicio empowers users to efficiently oversee and monitor service requests and complaints. While providing excellent customer service can be costly and challenging due to the need to manage individual schedules and team dynamics, Zervicio transforms your aspirations into reality by offering tailored service experiences to your clientele. With the ability to make swift decisions regarding service tickets, service managers can promptly guide their field teams to address issues effectively. Furthermore, Zervicio boasts an advanced Knowledge Repository, enabling users to deploy, educate, and cultivate knowledge and expertise. The Service Cloud can be accessed conveniently from any remote location, enhancing flexibility and responsiveness in service management. Consequently, Zervicio not only simplifies the after-sales process but also enhances the overall customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$20.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

TEZ ERP

Founded

1987

Country

India

Website

www.tezerp.com

Vendor Details

Company Name

Manage Smart Solutions

Country

India

Website

www.zervicio.com

Product Features

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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