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Description
Tenant File serves as a comprehensive software platform tailored for property management, encompassing accounting, tenant and lease management, alongside building maintenance functionalities. Geared towards managers of various property types—including condominiums, residential units, commercial spaces, retail establishments, and self-storage facilities—Tenant File includes an array of tools such as a general ledger, accounts payable, transaction tracking, automatic posting capabilities, a reminder system, database upkeep, and support for multiple bank accounts, among other features. This multifaceted approach ensures that property managers can efficiently oversee their operations while maintaining accurate records and facilitating easier communication.
Description
Tivio serves as an online property management solution tailored for property managers and management companies. It offers a comprehensive suite of tools for overseeing properties and units, managing leasing processes and agreements, as well as monitoring tasks, maintenance requests, and work orders. With integrated ledger and accounting functionalities, users can effectively track rent and expenses, generate owner statements, create reports, and perform bank reconciliations. The platform features dedicated portals that grant role-specific access to agency teams, leasing agents, property owners, tenants, and maintenance staff. Moreover, it provides capabilities for document storage and electronic signatures, facilitates tenant communication, and allows for customizable workflows to manage reminders and follow-ups. Additionally, optional AI functionalities can assist in drafting email responses and documents, help prioritize tenant inquiries, automate work order generation, and respond to common tenant questions via a chatbot integrated into the portal. For property management firms, there are also options for custom branding, personalized domains, and tailored email addresses, enhancing their professional appearance. Overall, Tivio aims to streamline property management tasks and improve communication among all stakeholders involved.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$269.95/one-time
New product purchass provides 2 months of free phone support
Free Trial
Yes
Free Version
Yes
Pricing Details
$0
Free Trial
No
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
W G Software
Founded
1994
Country
United States
Website
www.tenantfile.com
Vendor Details
Company Name
Tivio Technologies
Founded
2025
Country
Canada
Website
tivio.io
Product Features
Real Estate Property Management
Billing & Invoicing
No
Commercial Properties
Yes
Contact Management
No
Credit Check
No
Expense Management
No
Insurance Management
No
Landlord Database
No
Late Fee Calculation
Yes
Lease Management
No
Maintenance Management
No
Owner Portal
No
Payment Processing
Yes
Portfolio Management
No
Rent Tracking
Yes
Residential Properties
Yes
Tax Management
No
Tenant Database
Yes
Tenant Portal
No
Vacancy Tracking
Yes
Website Management
No
Rental Property Management
Credit Check
No
Expense Management
No
Online Payments
Yes
Owner Portal
Yes
Tax Management
No
Tenant Management
Yes
Tenant Portal
No
Tenant Screening
No
Vacancy Tracking
Yes
Website Management
No
Product Features
Rental Property Management
Credit Check
No
Expense Management
No
Online Payments
No
Owner Portal
No
Tax Management
No
Tenant Management
No
Tenant Portal
No
Tenant Screening
No
Vacancy Tracking
No
Website Management
No
