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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

As you embark on a mission to enhance collaboration between customer support and product management, consider reaching out to your teammate, the Administrator, who possesses valuable insights and experience with your Help Desk system as well as Team Foundation Server or Team Services Online. Gather the essential information needed to establish a connection between your Help Desk and Product Management systems, aiming to create an integrated workspace where Development and Support collaborate seamlessly as a unified entity. Immerse yourself in analyzing your team's performance by examining ticketing data and its correlation with the development activities occurring within other teams. Additionally, ensure that your senior staff members from both departments are kept in the loop about any emerging requests, concerns, or bugs that are related to ongoing projects or anticipated tasks. This proactive communication will foster a more responsive and agile work environment. Ultimately, strengthening these connections will pave the way for more efficient problem-solving and innovation.

Description

We connect exceptional remote developers with teams worldwide to create incredible products. Our process begins with an initial conversation to understand your project's specific requirements and objectives. We explore everything from the technological frameworks utilized to the dynamics of your company culture. The information we collect is then processed through our advanced matchmaking platform. After that, we provide you with a curated list of candidates, allowing you to conduct interviews and select the ideal fit for your team. We collaborate with you during the onboarding process to ensure a smooth transition for your new colleague, who will be available to work alongside you at all hours. By combining scientifically-informed, automated evaluations with human insight, we identify promising talent ready to contribute. You can effortlessly adjust your team size, scaling from one developer to fifty and back again with minimal hassle or additional costs. We meticulously review thousands of profiles to assess knowledge, cultural compatibility, and communication abilities. Whether you need a permanent hire, project-based assistance, contract work, or part-time help, we are committed to delivering solutions that align perfectly with your project's needs. Our goal is to ensure that you have the right talent at the right time, adapting to your evolving requirements seamlessly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Freshdesk
Groove
HappyFox
Kayako
Microsoft Teams
Salesforce
Zendesk

Integrations

Freshdesk
Groove
HappyFox
Kayako
Microsoft Teams
Salesforce
Zendesk

Pricing Details

$8.00 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bluepen Software

Founded

2016

Country

United States

Website

www.bluepensoftware.com

Vendor Details

Company Name

Telepat.io

Country

United States

Website

telepat.io

Product Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Product Features

Application Development

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

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