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Average Ratings 1 Rating
Description
SureVoIP offers both UK and international VoIP numbers that are ideal for new businesses, call centers, independent contractors, and professionals working from home. Explore the comprehensive range of VoIP Products & Services from SureVoIP, an award-winning provider in the UK specializing in fully managed hosted business IP phone systems and solutions. They provide recommended IP phones, VoIP equipment, and connectivity hardware tailored for use with their VoIP and internet services designed for both business and enterprise needs. VoIP technology has matured and is no longer considered a novelty; it is straightforward to implement, yet the advantages are substantial. All that’s required are IP phones and a reliable internet connection, and SureVoIP takes care of everything else. Regardless of whether you have existing equipment or are starting from scratch, SureVoIP® is prepared to assist you. Utilizing only the highest quality connections, they ensure you receive exceptional service, making it feel as though your customer is just a stone's throw away. The service is so effective that you may forget you’re communicating remotely. Additionally, you can trust in the safety of their hosted VoIP services, as all your calls and chats are encrypted, providing security against potential eavesdroppers. With SureVoIP, you can experience seamless communication without compromising on safety or quality.
Description
VoIP represents a sophisticated method of business communication that is particularly beneficial for contact centers. VoIPTech Solutions offers a comprehensive Voice Over Internet Protocol (VoIP) solution that serves contact centers globally. Our team of VoIP specialists aids in the efficient management of contact centers, enhancing the overall productivity of agents. We provide tailored VoIP solutions that are budget-friendly, encouraging start-up contact centers to thrive in a competitive landscape. With our services, you will experience seamless VoIP communication without the need for traditional phone lines, enabling effective remote management of your agents. VoIP technology is more economical than conventional communication methods, as it leverages internet protocols to create business connections across long distances. We deliver feature-rich VoIP services designed to ensure an effective contact center experience. Moreover, our VoIP offerings can be adapted based on the specific size and needs of your contact center, allowing for flexibility and scalability as your business grows.
API Access
Has API
No
API Access
Has API
No
Integrations
Magento
No
WordPress
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
SureVoIP
Founded
2010
Country
United Kingdom
Website
www.surevoip.co.uk
Vendor Details
Company Name
VoIPTech Solutions
Founded
2017
Country
India
Website
voiptechsolutions.in/solutions/contact-center-solution/
Product Features
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No