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Description
When technology functions properly, it significantly enhances our lives, but it doesn't always cooperate. That's precisely why our services are accessible whenever you need assistance. We cater to a wide range of devices, including PCs, Macs, iOS, Android, and various connected gadgets such as home automation systems, home theaters, wearables, gaming consoles, and drones. Our mission is to ensure that you are not only set up properly but also that everything remains in smooth operation. So go ahead, indulge in your devices and enjoy the benefits they bring to your daily life.
Description
Manage and oversee all your smart home devices through a centralized web interface. The Web of Things aims to establish a decentralized Internet of Things (IoT) by assigning URLs to connected devices, allowing for easy linking and discovery, while also setting forth a standard data model and protocol to ensure interoperability among them. WebThings serves as an open source realization of the Web of Things concept, featuring the WebThings gateway, WebThings framework, and WebThings cloud. Initially nurtured at Mozilla for four years, the WebThings initiative has since emerged as an autonomous open source project. The WebThings Gateway is a software package designed for smart home gateways, enabling users to manage their smart home directly via the web, eliminating the need for intermediaries. It offers a web-based interface for monitoring and controlling devices, includes a rules engine for automation, and supports an add-ons system for enhanced compatibility with a diverse array of existing smart home devices. By providing these features, WebThings not only simplifies smart home management but also fosters innovation in home automation technologies.
API Access
Has API
API Access
Has API
Integrations
Docker
Raspberry Pi OS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Support.com
Website
support.com
Vendor Details
Company Name
WebThings
Website
webthings.io
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
