Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Supermoon is an innovative customer service platform powered by AI, aimed at enhancing support operations by merging essential communication channels into a cohesive system. With its unique AI customization capabilities, the platform provides automatic reply suggestions, message summaries, and sentiment analysis, which empower teams to respond quickly and effectively across diverse platforms. The AI-driven phone assistant employs cutting-edge voice technology to manage calls, ensuring that all interactions remain professional and consistent. Additionally, Supermoon features an integrated CRM that allows businesses to conveniently keep track of vital customer information, thereby supporting personalized engagement. MoonChat, the live chat component of Supermoon, seamlessly integrates into websites, delivering real-time assistance to users. Moreover, the omnichannel inbox aggregates messages from various support channels, enabling teams to handle all customer inquiries through a single interface. For Shopify merchants, Supermoon also incorporates order data and customer details, further streamlining the support management process, which ultimately enhances overall customer satisfaction and operational efficiency.

Description

SwiftSupport serves as the ultimate answer for improving customer interactions through top-notch live chat software and AI agents. Tailored for use on websites and applications, SwiftSupport enhances engagement by offering immediate support, allowing businesses to swiftly respond to customer inquiries. Enjoy effortless communication that not only elevates customer satisfaction but also propels your business towards rapid growth and success. With SwiftSupport, you can transform the way you connect with your audience!

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Gmail
Instagram
Microsoft Outlook
Shopify
WhatsApp

Integrations

Gmail
Instagram
Microsoft Outlook
Shopify
WhatsApp

Pricing Details

$19 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Supermoon

Founded

2022

Country

United States

Website

getsupermoon.com

Vendor Details

Company Name

SwiftSupport.ai

Founded

2023

Website

swiftsupport.ai

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Alternatives

Alternatives

Alhena Reviews

Alhena

Alhena.ai
Auralis Reviews

Auralis

Auralis AI