Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Sundance Systems Inc. offers a top-tier Computer Aided Dispatch (CAD) software that is not only rich in features but also user-friendly and built on an open architecture. This software is ideally suited for various sizes of police, fire, or emergency service departments, accommodating anywhere from 2 to 200 units, making it an essential tool for any public safety answering point. The CAD module seamlessly interacts with both the Personnel and Records Management System (RMS) software, enabling intelligent, rules-based management for police dispatch operations. Its intuitive multi-pane window design allows dispatchers to effortlessly assign safety units, monitor events, record times, and determine outcomes with the ease of a single click. Furthermore, the innovative icon representation of units facilitates immediate and clear visual identification of both available and dispatched units. Additionally, our CAD module is equipped with E911 integration for automatic call entry, capturing vital caller information such as location, number, and name with precision. With such comprehensive capabilities, Sundance Systems Inc. guarantees that public safety agencies are equipped with the tools necessary for effective dispatch management.

Description

Perfectly designed for industries such as field service dispatch, courier services, security, plumbing, electrical work, and general maintenance, this system facilitates job entry through customizable fields and quick-select dropdown menus. It features real-time job dispatching to mobile devices and simplifies job management with automated status updates. The Desktop or Web Dispatcher acts as a highly adaptable command center for overseeing all jobs efficiently. A background processor ensures seamless communication with mobile devices while automating various tasks. The Web-based FieldAgent empowers users to view and modify their jobs directly while in the field. Additionally, dispatchGate can be tailored to meet specific business requirements, ensuring it fits your operational needs perfectly. The dispatchGate Dispatcher allows for the management of all jobs from a single interface, enabling easy tracking of each job's progress. Built to operate directly from the dispatchGate Engine, this system forms the backbone of the entire dispatchGate software suite, providing a comprehensive solution for effective job management. With its combination of customizable features and real-time capabilities, it significantly enhances workflow efficiency across multiple sectors.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Sundance Systems

Website

www.sundance-sys.com

Vendor Details

Company Name

Dispatch Management Solutions

Founded

2018

Country

New Zealand

Website

www.dispatching.co.nz/

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock Yes 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management Yes 
Supply Management No 

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch Yes 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking Yes 

Product Features

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling Yes 
Vehicle Tracking No 

Alternatives

Smart CAD Reviews

Smart CAD

GINA Software

Alternatives

Visual Dispatch Reviews

Visual Dispatch

Senarc Systems
Crimestar CAD Reviews

Crimestar CAD

Crimestar
Crimestar CAD Reviews

Crimestar CAD

Crimestar
PoliSys Reviews

PoliSys

Enforsys