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Description
Sundance Systems Inc. offers a top-tier Computer Aided Dispatch (CAD) software that is not only rich in features but also user-friendly and built on an open architecture. This software is ideally suited for various sizes of police, fire, or emergency service departments, accommodating anywhere from 2 to 200 units, making it an essential tool for any public safety answering point. The CAD module seamlessly interacts with both the Personnel and Records Management System (RMS) software, enabling intelligent, rules-based management for police dispatch operations. Its intuitive multi-pane window design allows dispatchers to effortlessly assign safety units, monitor events, record times, and determine outcomes with the ease of a single click. Furthermore, the innovative icon representation of units facilitates immediate and clear visual identification of both available and dispatched units. Additionally, our CAD module is equipped with E911 integration for automatic call entry, capturing vital caller information such as location, number, and name with precision. With such comprehensive capabilities, Sundance Systems Inc. guarantees that public safety agencies are equipped with the tools necessary for effective dispatch management.
Description
Perfectly designed for industries such as field service dispatch, courier services, security, plumbing, electrical work, and general maintenance, this system facilitates job entry through customizable fields and quick-select dropdown menus. It features real-time job dispatching to mobile devices and simplifies job management with automated status updates. The Desktop or Web Dispatcher acts as a highly adaptable command center for overseeing all jobs efficiently. A background processor ensures seamless communication with mobile devices while automating various tasks. The Web-based FieldAgent empowers users to view and modify their jobs directly while in the field. Additionally, dispatchGate can be tailored to meet specific business requirements, ensuring it fits your operational needs perfectly. The dispatchGate Dispatcher allows for the management of all jobs from a single interface, enabling easy tracking of each job's progress. Built to operate directly from the dispatchGate Engine, this system forms the backbone of the entire dispatchGate software suite, providing a comprehensive solution for effective job management. With its combination of customizable features and real-time capabilities, it significantly enhances workflow efficiency across multiple sectors.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sundance Systems
Website
www.sundance-sys.com
Vendor Details
Company Name
Dispatch Management Solutions
Founded
2018
Country
New Zealand
Website
www.dispatching.co.nz/
Product Features
EMS
Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking
Product Features
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking
