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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Sully.ai specializes in creating AI-powered agents tailored for the healthcare sector, delivering solutions that automate essential functions like medical coding, scheduling patient appointments, and managing clinical documentation. By integrating effortlessly with current healthcare infrastructures, these intelligent agents help organizations boost their efficiency and lower operational expenses. The platform adheres to HIPAA regulations, guaranteeing the safety and confidentiality of patient information while providing rapid task execution. Sully.ai's technology finds applications across various fields, including pediatrics, psychiatry, and primary care, and is relied upon by more than 100 healthcare organizations to optimize workflows and enhance patient services. This commitment to innovation and security positions Sully.ai as a leader in transforming healthcare operations through automation.

Description

SurgyFrontdesk is an AI-driven voice assistant designed for hospitals, facilitating both incoming and outgoing patient calls via the hospital’s current PBX system. It effectively manages a range of tasks, such as addressing frequently asked questions, booking, confirming, rescheduling, or canceling appointments, gathering patient registration information, and organizing reminders and follow-ups. After a patient's visit, it can also deliver prescriptions, bills, and reports through WhatsApp or SMS. This system enhances the existing call center without replacing it by directing calls that require human intervention to the appropriate staff. Additionally, it integrates with SurgyCRM, enabling follow-up actions to initiate AI calls or WhatsApp messages while documenting outcomes in patient records. SurgyFrontdesk is ideal for healthcare facilities looking to streamline repetitive patient interactions and appointment processes, thereby freeing up staff to focus on more complex conversations that necessitate human insight. By automating these tasks, it contributes to improved operational efficiency in healthcare communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

WhatsApp No 

Integrations

WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Sully.ai

Founded

2023

Country

United States

Website

www.sully.ai/

Vendor Details

Company Name

Surgy Innovation Labs

Founded

2020

Country

India

Website

surgy.health/products/surgy-frontdesk

Product Features

Medical Transcription

Abbreviation Expansion No 
Archiving & Retention No 
Audio File Management No 
Audio Transmission No 
Customizable Macros No 
Transcription Reporting No 
Voice Capture No 
Voice Recognition No 

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Alternatives

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