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Average Ratings 0 Ratings
Description
Subivi has been designed to help you effortlessly oversee your entire customer support process with ease and simplicity. Our platform is filled with tools specifically tailored to ensure you can resolve your tickets swiftly while keeping customers happy and inclined to make repeat purchases. Understanding the challenges posed by eBay’s messaging and ticketing system, we offer a solution that allows you to manage all your tickets through Subivi without the need to access eBay directly. You can easily upload shipping labels, process refunds (both full and partial), and update tracking numbers with just a few clicks. Subivi accommodates all of eBay’s ticket categories, including returns, disputes, INS cases, cancellations, and general inquiries. As entrepreneurs, we frequently find ourselves juggling laborious and repetitive tasks, such as repeatedly opening an Excel sheet for template responses, copying customer details, or sending follow-up 'thank-you' messages after each sale. By streamlining these processes, Subivi enables you to focus on more significant aspects of your business, enhancing overall productivity and customer satisfaction.
Description
eBay Live offers an engaging livestream shopping platform where eBay users can participate in real-time events led by influencers, brands, and sellers. To take part in an eBay Live event, individuals must be logged into an eBay account, with the feature currently accessible solely to US-based users. Within the eBay Live Hub, shoppers are able to discover upcoming events, set reminders, follow their favorite sellers, and activate push notifications for event alerts, followed sellers, and personalized event suggestions. All activities on eBay Live are public, allowing other participants to see a user's username and live engagements, and the livestreams may be recorded or repurposed by viewers. Sellers have the option to present items through both Buy It Now and live auction formats, which include extended auction features—often referred to as soft-close auctions—where an additional five seconds is granted if a bid is placed during the last five seconds. This interactive shopping model not only enhances the buying experience but also fosters a sense of community among participants.
API Access
Has API
API Access
Has API
Pricing Details
$12 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Subivi
Founded
2016
Country
Israel
Website
app.subivi.com
Vendor Details
Company Name
eBay
Founded
1995
Country
United States
Website
www.ebay.com/ebaylive