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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Subivi has been designed to help you effortlessly oversee your entire customer support process with ease and simplicity. Our platform is filled with tools specifically tailored to ensure you can resolve your tickets swiftly while keeping customers happy and inclined to make repeat purchases. Understanding the challenges posed by eBay’s messaging and ticketing system, we offer a solution that allows you to manage all your tickets through Subivi without the need to access eBay directly. You can easily upload shipping labels, process refunds (both full and partial), and update tracking numbers with just a few clicks. Subivi accommodates all of eBay’s ticket categories, including returns, disputes, INS cases, cancellations, and general inquiries. As entrepreneurs, we frequently find ourselves juggling laborious and repetitive tasks, such as repeatedly opening an Excel sheet for template responses, copying customer details, or sending follow-up 'thank-you' messages after each sale. By streamlining these processes, Subivi enables you to focus on more significant aspects of your business, enhancing overall productivity and customer satisfaction.

Description

eBay Live offers an engaging livestream shopping platform where eBay users can participate in real-time events led by influencers, brands, and sellers. To take part in an eBay Live event, individuals must be logged into an eBay account, with the feature currently accessible solely to US-based users. Within the eBay Live Hub, shoppers are able to discover upcoming events, set reminders, follow their favorite sellers, and activate push notifications for event alerts, followed sellers, and personalized event suggestions. All activities on eBay Live are public, allowing other participants to see a user's username and live engagements, and the livestreams may be recorded or repurposed by viewers. Sellers have the option to present items through both Buy It Now and live auction formats, which include extended auction features—often referred to as soft-close auctions—where an additional five seconds is granted if a bid is placed during the last five seconds. This interactive shopping model not only enhances the buying experience but also fosters a sense of community among participants.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

eBay Yes 

Integrations

eBay Yes 

Pricing Details

$12 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Subivi

Founded

2016

Country

Israel

Website

app.subivi.com

Vendor Details

Company Name

eBay

Founded

1995

Country

United States

Website

www.ebay.com/ebaylive

Product Features

Product Features

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N.G.C.A Technology Enterprises