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Description
AI-enhanced interviews and immediate synthesis empower quicker and more intelligent decision-making processes. Simply define your research goals, and the AI will produce a tailored, high-quality interview guide that you can modify and integrate with any stimuli you choose. With just a click, we manage the recruitment, incentives, and scheduling, allowing you to concentrate on the most impactful tasks. You have the option to conduct interviews yourself for direct customer insight or allow our AI moderator to streamline the process, significantly increasing your efficiency and capacity. Gain instant, adaptable, and actionable insights that align with your research objectives, updating in real-time to enable your team to make well-informed choices in mere hours rather than weeks. Your interview questions will steer the conversation, with dynamic adjustments based on participant feedback. Enjoy the flexibility of interview moderation at any time and across various time zones. You can conduct as many interviews simultaneously as required, giving participants the freedom to join from work, home, or while on the move, ensuring a seamless and versatile research experience. This innovative approach transforms the way you gather and analyze qualitative data for better outcomes.
Description
TheySaid is an AI-powered customer research and usability testing platform designed to help product teams validate ideas, evaluate designs, and understand user experiences. The software provides AI-moderated usability tests, conversational surveys, customer interviews, feedback forms, and polls within a unified research workspace. Its synthetic testing capabilities use AI-generated participants trained on more than 100,000 hours of real usability sessions and customized with customer information such as surveys, support tickets, and CRM records. Organizations can also conduct studies with existing customers, recruited participants, or third-party research panels to collect feedback from real users. AI moderators guide participants through tasks, ask contextual follow-up questions, and capture screen recordings, voice responses, and interaction data. Automated analysis identifies recurring usability issues, customer frustrations, behavioral patterns, and opportunities to improve product experiences. TheySaid provides integrations with Claude, Cursor, Replit, Lovable, Jira, Linear, ClickUp, and other development tools to support testing directly within product workflows. Its Model Context Protocol integration enables AI coding assistants to initiate tests, retrieve findings, and generate recommended changes without switching applications. Additional features include multilingual testing in more than 70 languages, participant screening, automated reporting, video highlights, customizable audiences, and continuous product experience monitoring.
API Access
Has API
No
API Access
Has API
No
Integrations
HubSpot CRM
No
Salesforce
No
Slack
No
Zendesk
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$49 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Strella
Country
United States
Website
www.strella.io
Vendor Details
Company Name
TheySaid
Country
United States
Website
www.theysaid.io
Product Features
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No
Product Features
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No
