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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

StepsKit is an AI-powered no-code product onboarding and feature adoption platform designed to help SaaS companies improve user engagement, onboarding success, and product education directly within their applications. The platform allows teams to create interactive in-app tours, onboarding walkthroughs, feature announcements, and contextual support experiences without requiring developers or engineering resources. AI-generated tour capabilities enable users to describe workflows in plain language and automatically generate editable onboarding flows complete with suggested steps and content. StepsKit helps businesses guide users toward key activation moments by displaying contextual tooltips, hints, walkthroughs, and support messages exactly where users need assistance within the product interface. The platform supports advanced targeting rules based on user plans, roles, URLs, behaviors, and custom attributes so organizations can personalize onboarding and communication experiences for different customer segments. Persistent in-app hints and support guides help reduce repetitive support tickets by providing users with self-serve assistance directly inside the application. Teams can also create feature adoption campaigns that highlight newly released functionality and encourage users to explore tools they may have previously overlooked. The platform includes built-in templates, AI content suggestions, analytics dashboards, and engagement tracking that help businesses quickly launch onboarding experiences and monitor completion rates without starting from scratch.

Description

Addressing significant challenges related to user adoption, training, and the return on investment for technology in enterprises, Ziplyne streamlines digital business processes for both organizations and their end-users through an innovative in-application technology layer. As a leading Digital Adoption Platform (DAP), Ziplyne simplifies the overall user experience from start to finish, serving as a helpful guide to design, implement, and evaluate in-app tutorials. With Ziplyne, you can gain deeper insights into user behavior, making it an essential tool for enhancing digital onboarding and training initiatives within your company. The platform allows you to craft engaging, interactive, step-by-step experiences directly atop your business applications without requiring any coding skills. By utilizing Ziplyne, you can provide a tailored, virtual experience for your users and employees as they journey through the associated business applications. Additionally, Ziplyne empowers you to quickly pinpoint areas where users or employees may require additional support, ensuring a smoother transition and improved proficiency in utilizing enterprise technologies. This results in higher productivity and a more efficient workforce.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Salesforce No 

Integrations

Salesforce Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$500 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Crown Road Software

Website

www.stepskit.com

Vendor Details

Company Name

Ziplyne

Country

United States

Website

www.ziplyne.com

Product Features

Digital Adoption Platforms

Audience Segmentation No 
Content Creation No 
Contextual Guidance No 
Data Validation No 
In-App Training No 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding No 

Product Features

Digital Adoption Platforms

Audience Segmentation No 
Content Creation No 
Contextual Guidance No 
Data Validation No 
In-App Training No 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding No 

Alternatives

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Amplitude

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