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features
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support

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Description

Our experiment editor streamlines your path to reliability, making it quicker and more straightforward, with all necessary tools readily accessible and granting complete authority over your experiments. Each feature is designed to assist you in reaching your objectives while safely implementing chaos engineering at scale within your organization. You can effortlessly introduce new targets, attacks, and checks through the use of extensions available in Steadybit. The innovative discovery and selection process simplifies the target-picking experience. Enhance collaboration between teams by minimizing obstacles, and easily export and import experiments using JSON or YAML formats. Steadybit's landscape provides a comprehensive view of your software's dependencies and the interconnectedness of components, serving as an excellent foundation to initiate your chaos engineering efforts. Additionally, with the robust query language, you can categorize your system(s) into various environments based on consistent information applicable across your setup, while also clearly designating specific environments to selected users and teams to mitigate the risk of unintended damage. This comprehensive approach ensures that your chaos engineering practice is not only effective but also secure and well-organized.

Description

Businesses are taking proactive measures to improve their Customer Experience strategy by monitoring, managing, and coordinating every touchpoint between customers and the organization throughout their journey. The primary objective is to enhance these interactions from the customer's viewpoint, thereby promoting loyalty among clients. With customer support now spanning various platforms such as web chat, SMS, and social media, it has become essential to provide a unified and consistent experience across all channels. The Consilium customer experience management (CEM) solution, known as UniAgent™, creates an ideal framework for effectively overseeing each interaction while delivering a seamless Omni-channel experience to customers. UniAgent™ enables you to choose the most appropriate channel at the right moment, utilizing all pertinent information and context to create a distinctive and tailored experience throughout the customer’s journey. By integrating these capabilities, organizations can not only meet but exceed customer expectations, ultimately leading to stronger relationships and increased satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
CA Service Desk Manager
Datadog
GitHub
Java
Kong Konnect
Oracle Siebel CRM
Postman
Python
Rust
SAP Cloud Platform
SAP Commerce Cloud
Salesforce
ServiceNow
TypeScript
Webex Contact Center
YAML
eGain Chat

Integrations

Amazon Web Services (AWS)
CA Service Desk Manager
Datadog
GitHub
Java
Kong Konnect
Oracle Siebel CRM
Postman
Python
Rust
SAP Cloud Platform
SAP Commerce Cloud
Salesforce
ServiceNow
TypeScript
Webex Contact Center
YAML
eGain Chat

Pricing Details

$1,250 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Steadybit

Country

Germany

Website

steadybit.com

Vendor Details

Company Name

Consilium Software

Founded

2007

Country

Singapore

Website

consiliuminc.com/product/UniAgent-crm-cti-connector

Product Features

Product Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

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