Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
StatusIQ is a status- and incident communication platform that allows you to communicate with customers in real time via status Pages, emails, and sms. It also lets you showcase the uptime of your IT resources and can be used to communicate with customers about scheduled maintenances and incidents. It is inevitable that there will be downtime. However, it doesn't have to be like this: wasting support agents or providing poor user experiences are not acceptable. Site24x7 StatusIQ makes it easy to communicate service disruptions, planned maintenance and real-time statuses with customers and end users. Proactive communication is a key responsibility in the event of a service disruption. Reliable, dedicated channels that can post updates can deflect support tickets and keep internal stakeholders informed. This can make downtime into an opportunity to improve the customer experience. Communicate early and often. Quickly acknowledge the problem and post the incident to your status page.
Description
WebGazer combines uptime monitoring, cron job oversight, and visually appealing status pages into a single platform tailored for your business. This all-in-one solution ensures your operations remain seamless and uninterrupted. With the ability to track both websites and REST API endpoints, WebGazer evaluates service health by dispatching HTTP requests at customizable intervals, promptly alerting you if any issues arise. To mitigate alert fatigue, the tool conducts further validation checks upon detecting a problem, sending notifications only after the incident has been confirmed. You can receive immediate alerts through various channels, including email, webhooks, PagerDuty, Slack, SMS, and phone calls whenever an incident is reported. Service status can be monitored as frequently as every minute, with the option to extend the interval to as long as 24 hours if desired. Identifying performance dips early can be crucial, as they may signal a potential crisis on the horizon. By addressing these performance concerns proactively, you can avert incidents before they escalate. It's essential to stay ahead of issues to maintain the integrity of your services.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$9 per month
Billed annually
Free Trial
Yes
Free Version
Yes
Pricing Details
$5.00/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ManageEngine
Founded
2006
Country
India
Website
www.site24x7.com/statusiq/
Vendor Details
Company Name
WebGazer
Founded
2017
Country
United States
Website
www.webgazer.io
Product Features
Incident Management
Audit Trail
Yes
Corrective Actions (CAPA)
No
Disaster Recovery
Yes
IT Incident Management
No
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
Yes
Safety Management
Yes
Task Management
Yes
Ticket Management
Yes
Product Features
IT Alerting
Alert Noise Reduction
No
Alert Routing
No
Dynamic Notifications
No
Enriched Incident Context
No
Escalation Policies
No
Incident History Audit
No
Multi-User Alerting
No
Multiple Alert Types
No
On-Call Management
No
Rich HTML Email Notifications
No
Website Monitoring
Availability Testing
Yes
Event Logs
Yes
Event-Based Notifications
Yes
FTP Monitoring
No
Mail Server Monitoring
No
Maintenance Scheduling
No
Performance Metrics
Yes
Real Time Monitoring
Yes
Transaction Monitoring
No
Uptime Reporting
Yes