Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
StatusIQ is a status- and incident communication platform that allows you to communicate with customers in real time via status Pages, emails, and sms. It also lets you showcase the uptime of your IT resources and can be used to communicate with customers about scheduled maintenances and incidents. It is inevitable that there will be downtime. However, it doesn't have to be like this: wasting support agents or providing poor user experiences are not acceptable. Site24x7 StatusIQ makes it easy to communicate service disruptions, planned maintenance and real-time statuses with customers and end users. Proactive communication is a key responsibility in the event of a service disruption. Reliable, dedicated channels that can post updates can deflect support tickets and keep internal stakeholders informed. This can make downtime into an opportunity to improve the customer experience. Communicate early and often. Quickly acknowledge the problem and post the incident to your status page.
Description
StatusNet911 serves as a cloud-driven platform that links hospitals, dispatch centers, and first responders to deliver real-time situational insights. By offering data on hospital resource availability, triage conditions, and system outages, it enhances the response to both routine incidents and multi/mass-casualty situations (MCIs). This system allows health facilities to receive Emergency Medical Services (EMS) incident updates instantly, enabling them to optimize their resource management during emergencies. Regular use of StatusNet911 for everyday incidents ensures that personnel are well-acquainted with the application when critical situations arise. It also generates alerts that inform relevant parties about changes in hospital statuses related to patient volume or equipment readiness. Additionally, the alert service disseminates Be On the Lookout alerts (BOLOs), All Calls, and updates concerning MCI events, ensuring that responders are well-informed. In the event of MCIs, the platform facilitates the efficient allocation of patients to vehicles and directs vehicles to the appropriate hospitals while providing real-time requests for triage and bed availability. This comprehensive communication framework is essential for effective emergency management and enhances collaboration among all involved parties.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$9 per month
Billed annually
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ManageEngine
Founded
2006
Country
India
Website
www.site24x7.com/statusiq/
Vendor Details
Company Name
DataTech911
Founded
1998
Country
United States
Website
www.datatech911.com/solutions/statusnet911/
Product Features
Incident Management
Audit Trail
Yes
Corrective Actions (CAPA)
No
Disaster Recovery
Yes
IT Incident Management
No
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
Yes
Safety Management
Yes
Task Management
Yes
Ticket Management
Yes
Product Features
EMS
Availability Indicator
No
Billable Items Tracking
No
Daily Unit Loading Analysis
No
Dispatch Monitoring
Yes
EMS Service Roles Time Clock
No
Electronic Signature
No
Equipment Tracking
No
Fleet Management
No
NEMSIS Compliance
No
Patient Database
No
Point-of-Service Data
No
Refusal Statements
No
Shift Management
No
Supply Management
No