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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Have you considered how much revenue slips away due to poor decisions? We provide you with a digital tool that empowers your business management and enhances your decision-making capabilities. Sales. Effortlessly manage your product sales both in-store and online with speed and efficiency. Control. Utilize metrics to inform your decisions from any internet-enabled device. Analyze. Access comprehensive information about your company's operations all in one centralized location. We believe in the potential of your business. Our platform for process management allows you to oversee every aspect of your operations from the cloud. We are here to bolster your business by equipping you with the digital infrastructure necessary to consolidate all the information, personnel, and key moments of your company. We serve as the reliable foundation you need. Engage with our digital platform that seamlessly integrates your Sales, Accounting, Inventory, Production, Human Resources, Project Management, and much more. Everything related to your business is consolidated in one easy-to-navigate space. So, how can you utilize StartOp? Our platform's versatility ensures it can be tailored to meet your specific requirements, enhancing your operational efficiency even further.

Description

Organizations have made significant investments in digitizing their services to enhance customer access to information, products, and self-service options. This digital engagement is consistently utilized across various devices. However, when customers seek interaction or require assistance, they are often compelled to switch from their digital experience to traditional channels such as phone calls or emails. This shift results in a missed opportunity to assist the customer precisely when they need it, thereby undermining the financial investments made in digital transformation. It is crucial for businesses to seize every opportunity to engage with their digital clientele, regardless of whether their objectives involve online sales, customer support, lead generation, or complex service processes. With Vergic Engage, companies can effectively navigate the digital customer journey. Every organization, irrespective of its industry, can outline a customer journey, and the Vergic Engage Platform is designed to streamline that journey while ensuring the customer remains within a digital framework. By doing so, it not only enhances customer satisfaction but also maximizes the potential for conversion and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Enghouse Interactive Contact Center
Facebook Messenger
IBM Cloud
NiCE CXone Mpower
Puzzel
SAP Cloud Platform
Salesforce
Scrive
Sigma
Skype
SmartTask
Sogeti SMART Workspace
Teradata VantageCloud

Integrations

Enghouse Interactive Contact Center
Facebook Messenger
IBM Cloud
NiCE CXone Mpower
Puzzel
SAP Cloud Platform
Salesforce
Scrive
Sigma
Skype
SmartTask
Sogeti SMART Workspace
Teradata VantageCloud

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€35 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

StartOp

Country

Colombia

Website

startop.co

Vendor Details

Company Name

Vergic

Country

Sweden

Website

www.vergic.com/vergic-engage-platform/

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Alternatives

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