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Average Ratings 0 Ratings

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ease
features
design
support

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Description

For over two decades, our software has been exclusively designed for Windows users and is proudly 100% Australian developed and maintained. Whether you manage a small establishment with fewer than 20 rooms or a large facility with over 200 rooms (which can accommodate more than 700 beds in the case of backpackers), our user-friendly and affordable software streamlines your booking and reservation processes. We have built a robust network of clients across Australia, New Zealand, South Africa, Zambia, Indonesia, Japan, Fiji, Laos, Vanuatu, and Papua New Guinea, allowing us to customize a property management software solution to meet your specific business needs. Our touch screen point of sale system, seamlessly integrated with Front Office, offers features such as stock management and chargebacks for guests, catering to restaurants, bars, and retail shops. Additionally, our Channel Manager Links enable you to list your availability on popular booking platforms and include a commission-free booking option directly on your website. Furthermore, we offer an optional add-on that allows you to quote, organize, and report on conference groups hosted at your property, enhancing your service offerings even further. This comprehensive approach ensures that you have all the tools necessary to optimize your operations and improve guest satisfaction.

Description

Una is an AI-driven digital assistant designed to manage guest interactions and facilitate complete booking processes for short-term rentals and hotels, ultimately boosting direct bookings while providing round-the-clock guest support through automation. Highlighted features with tangible benefits include: • Around-the-clock multilingual assistance (in 99 languages): Cater to international guests without the need for additional staff. • Automated direct booking process: Transform inquiries into confirmed bookings with integrated payment links and emails. • Integration with Property Management Systems (PMS): Gain immediate access to current availability and reservation modifications. • Consolidated property information: Offer precise and uniform responses consistently. • Intelligent task delegation: Dispatch tasks via HNext, WhatsApp, or Telegram to enhance operational efficiency. • Guest information collection: Capture visitor details to encourage repeat business. • Optimize operations, lessen reliance on Online Travel Agencies (OTAs), and enhance the overall guest experience. Visit our website to interact with Una directly and witness her proficiency in understanding the nuances of hotel and vacation rental management in real-time. By engaging with her, you can appreciate how effectively she can streamline your operations and improve guest satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Airbnb
Idealpos

Integrations

Airbnb
Idealpos

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$599
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Starfleet Business Solutions

Website

www.starfleet-software.com.au

Vendor Details

Company Name

Polydom Inc.

Founded

2024

Country

United States

Website

polydom.ai

Product Features

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Product Features

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Alternatives

OnRes Reviews

OnRes

OnRes Systems

Alternatives

Smoobu Reviews

Smoobu

Smoobu GmbH