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Description
Squeaky's innovative analytics platform enables you to gather up to 60% more data compared to traditional tools, all while prioritizing customer privacy. By leveraging context-rich insights from customer data, you can enhance your decision-making processes for greater business success. Dive deep into your traffic analysis and segmentation to understand the reasons behind visitor conversions and identify ways to support them better. This platform empowers you to deliver quicker and more efficient customer support by allowing you to directly see and hear the challenges faced by your customers. Squeaky effectively places data at the core of enhancing your customer experience, eliminating the need to wade through extensive recordings thanks to its sophisticated filtering that highlights the most pertinent customer interactions. Additionally, you can track performance metrics and make well-informed decisions about your website using accurate and meaningful data. With continuous collection of NPS® and sentiment survey data, you can ensure that your customers feel heard and valued. Further, the incorporation of heatmap data allows you to present the most relevant content and create the most user-friendly interfaces for your audience, ultimately fostering a more engaging experience. By utilizing these insights, you can significantly optimize your marketing strategies and better align your offerings with customer needs.
Description
Useberry stands out as a robust UX research platform designed to help product teams enhance their digital offerings with greater efficiency. It encompasses a range of research techniques, such as prototype assessments and website usability evaluations, while also granting access to a diverse participant pool that boasts over 100 targeting characteristics across 34 different countries. The platform's seamless integration with widely-used prototyping and design tools empowers users to assign tasks, confirm their assumptions, and move forward with assurance. With its advanced features like click tracking, user flow analysis, and session recordings, Useberry delivers valuable insights by capturing user interactions, which include mouse movements, facial expressions, vocal responses, and overall screen activity. Additionally, it accommodates multiple testing methodologies, such as single task assessments, open analytics, first click tests, five-second tests, online surveys, card sorting, tree testing, preference testing, and randomization, making it a versatile choice for UX research. Overall, Useberry equips teams with the necessary tools to refine their products based on reliable user feedback and data-driven insights.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe XD
No
Drupal
Yes
Figma
No
Google Tag Manager
Yes
Magento
Yes
Marvel
No
ProtoPie
No
Shopify
Yes
Sketch
No
Webflow
Yes
Integrations
Adobe XD
Yes
Drupal
No
Figma
Yes
Google Tag Manager
No
Magento
No
Marvel
Yes
ProtoPie
Yes
Shopify
No
Sketch
Yes
Webflow
No
Pricing Details
$50 per month
Free Trial
No
Free Version
Yes
Pricing Details
$67 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Squeaky
Country
Netherlands
Website
squeaky.ai/
Vendor Details
Company Name
Useberry
Founded
2018
Country
Greece
Website
www.useberry.com
Product Features
Heatmap
Behavioral Mapping
No
Dashboard
No
Dynamic Maps
No
Element Analytics
No
Embeddable Maps
No
For Sales
No
For Science
No
Radial Mapping
No
Territorial Mapping
No
Website Analytics
No
Session Replay
Eye Tracking
No
Form Analytics
No
Heatmaps
No
Mouse Tracking
No
Optimization Tools
No
Session Recording
No
Surveys
No
User Experience Analysis
No
User Feedback
No
Visitor Segmentation
No
Product Features
Heatmap
Behavioral Mapping
No
Dashboard
No
Dynamic Maps
No
Element Analytics
No
Embeddable Maps
No
For Sales
No
For Science
No
Radial Mapping
No
Territorial Mapping
No
Website Analytics
No
Session Replay
Eye Tracking
No
Form Analytics
No
Heatmaps
No
Mouse Tracking
No
Optimization Tools
No
Session Recording
No
Surveys
No
User Experience Analysis
No
User Feedback
No
Visitor Segmentation
No
Usability Testing
A/B Testing
No
Annotations
No
Audience Targeting
No
Heatmaps
No
Impression Testing
No
Mobile Testing
No
Moderated Usability Testing
No
Prototype Testing
No
Quantitative Metrics
No
Remote User Testing
No
Reporting / Analytics
No
Surveys and Feeback
No
Video Recording / Transcription
No
