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Description
Sprinklr Insights is an AI-native consumer intelligence platform that gives enterprises real-time consumer, competitor, and market intelligence from 30+ channels without the noise. It unifies the core listening and intelligence workflows that includes social listening, brand monitoring, Voice of the Customer, crisis management, and competitive intelligence on a single platform, turning fragmented conversations across social, digital, news, and review sources into clear, actionable recommendations. With more than a decade of purpose-built AI for unstructured data, Sprinklr Insights helps brands understand audiences, protect reputation, and make smarter, data-backed decisions.
Key Features
Most Comprehensive Channel Coverage: Integrates 30+ social and digital channels, 400K+ media sources, and 1B+ websites and review sites, plus the ability to ingest owned data, for a full 360-degree view of customer feedback.
Social Listening: Monitor market conversations across 30+ channels, 400K+ media sources, and 1B+ websites and review sites for a full 360-degree view.
Brand Monitoring and Reputation Management: Track mentions, KPIs, sentiment, and trends, and benchmark brand perception against competitors.
Voice of the Customer: Capture feedback on products and services, spot trends, understand critical consumer needs and manage your online reputation effectively.
PR and Crisis Management: Detect reputation threats early, get real-time alerts, and route insights to the right teams for a fast response.
Sentiment Analysis: AI-powered sentiment and emotion detection across text, video, audio, and images, delivering 90%+ accurate, contextual insights.
Competitive Intelligence: Compare performance, engagement, and sentiment across competitor brands
Description
An innovative media monitoring platform designed for informed strategic choices, Uptime serves as a comprehensive solution for news curation utilizing machine learning to filter out irrelevant information from both global and local sources. Our highly adaptable AI-driven social listening and media monitoring system enables you to access unparalleled insights at any time. Effortlessly track brand mentions and hashtags while setting up tailored news feeds to keep an eye on developments across the internet and social media. Are you still manually sifting through news outlets and social channels in search of information about your brand, competitors, or potential clients to gain an up-to-date understanding of the market? With our global media monitoring and social listening tool, you can identify critical signals and respond swiftly. Stay informed about all business and financial news with our powerful news monitoring capabilities, allowing you to identify and address potential threats at their source. By utilizing our platform, you can ensure that market risks, regulatory shifts, and competitive challenges do not hinder your financial decision-making process, empowering your business to thrive in a dynamic environment.
API Access
Has API
API Access
Has API
Integrations
AccessOwl
Discord
Facebook
Instagram
Mailchimp
Microsoft 365
Oracle Cloud Infrastructure
Pinterest
Salesforce
Slack
Integrations
AccessOwl
Discord
Facebook
Instagram
Mailchimp
Microsoft 365
Oracle Cloud Infrastructure
Pinterest
Salesforce
Slack
Pricing Details
Custom quote-based pricing
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sprinklr
Founded
2009
Country
United States
Website
www.sprinklr.com/products/consumer-intelligence/
Vendor Details
Company Name
Xtract.io
Country
United States
Website
www.xtract.io/platforms/media-monitoring
Product Features
Brand Management
Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management
Media Monitoring
Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Product Features
Media Monitoring
Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring
