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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Sprinklr Insights is an AI-native consumer intelligence platform that gives enterprises real-time consumer, competitor, and market intelligence from 30+ channels without the noise. It unifies the core listening and intelligence workflows that includes social listening, brand monitoring, Voice of the Customer, crisis management, and competitive intelligence on a single platform, turning fragmented conversations across social, digital, news, and review sources into clear, actionable recommendations. With more than a decade of purpose-built AI for unstructured data, Sprinklr Insights helps brands understand audiences, protect reputation, and make smarter, data-backed decisions. Key Features Most Comprehensive Channel Coverage: Integrates 30+ social and digital channels, 400K+ media sources, and 1B+ websites and review sites, plus the ability to ingest owned data, for a full 360-degree view of customer feedback. Social Listening: Monitor market conversations across 30+ channels, 400K+ media sources, and 1B+ websites and review sites for a full 360-degree view. Brand Monitoring and Reputation Management: Track mentions, KPIs, sentiment, and trends, and benchmark brand perception against competitors. Voice of the Customer: Capture feedback on products and services, spot trends, understand critical consumer needs and manage your online reputation effectively. PR and Crisis Management: Detect reputation threats early, get real-time alerts, and route insights to the right teams for a fast response. Sentiment Analysis: AI-powered sentiment and emotion detection across text, video, audio, and images, delivering 90%+ accurate, contextual insights. Competitive Intelligence: Compare performance, engagement, and sentiment across competitor brands

Description

Experience a dashboard that will captivate your attention. Effortlessly switch between various perspectives of your data to gain a comprehensive understanding of brand performance and derive straightforward insights to share with your team. These insights are available at a fraction of the cost compared to conventional brand research methods. Enjoy enterprise-level brand tracking without the exorbitant cost. We conduct surveys with thousands of individuals in your market segment throughout the year, ensuring your dashboard reflects real-time results. With the ability to toggle between different data views, you will gain a well-rounded perspective on brand health and extract clear insights for team presentations. Our weekly surveys tap into panels consisting of millions globally. In just 30 days, you'll achieve complete visibility into your brand's health, with daily updates providing fresh insights to keep you informed. This streamlined approach allows for faster decision-making and more effective strategies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Instagram
Mailchimp
Microsoft 365
Oracle Cloud Infrastructure
Pinterest
Reddit
Salesforce
Snapchat
Stripe
Tableau
TikTok
Tumblr
Twilio
Twitch
Vimeo
WhatsApp
WordPress
X (Twitter)
YouTube

Integrations

Facebook
Instagram
Mailchimp
Microsoft 365
Oracle Cloud Infrastructure
Pinterest
Reddit
Salesforce
Snapchat
Stripe
Tableau
TikTok
Tumblr
Twilio
Twitch
Vimeo
WhatsApp
WordPress
X (Twitter)
YouTube

Pricing Details

Custom quote-based pricing
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sprinklr

Founded

2009

Country

United States

Website

www.sprinklr.com/products/consumer-intelligence/

Vendor Details

Company Name

Tracksuit

Founded

2021

Country

New Zealand

Website

www.gotracksuit.com

Product Features

Brand Management

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Product Features

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

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