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Description
Sprinklr Insights is a robust, AI-driven platform designed for enterprises, focusing on consumer and customer intelligence by consolidating data from over 30 digital and social media channels, along with numerous media outlets and websites into a cohesive, real-time system. This empowers organizations to convert unstructured conversations and feedback into meaningful intelligence, eliminating the noise. It effectively gathers the voice of the customer, tracks brand mentions, performs competitor analysis, detects potential crises, collects product feedback, identifies audience preferences, and monitors market trends all in one centralized location. Additionally, it offers contextual sentiment analysis, theme identification, anomaly detection, and predictive insights that enhance strategic decision-making across various teams. The platform's integrated AI functionalities process billions of past and current interactions to reveal emerging trends and shifts in sentiment, deliver actionable insights, and provide automated summaries or recommendations. Ultimately, Sprinklr Insights equips businesses with the tools necessary to stay ahead in an ever-evolving marketplace.
Description
Accelerate your understanding of your customers' authentic voices with cutting-edge AI that pinpoints emerging trends and common consumer phrases. Innovative models inspired by market research highlight critical insights you might overlook, keeping you informed about significant changes in dialogue. Move beyond simple conversations by diving into behavioral data to reveal the distinct and interconnected nature of your audience groups. Create tailored widgets for internal distribution and begin making informed, consumer-focused decisions on a larger scale. With Social Listening Dashboards, you can gather, visualize, and interpret real-time conversations happening online. These Dashboards are designed with specific use cases in mind, developed in collaboration with your dedicated Client Service Manager, ensuring they meet your unique needs. Your Dashboard will empower you to adapt swiftly to the evolving preferences of your consumers and the shifting market landscape. Consequently, you will be equipped to make quicker, reliable decisions centered on consumer insights that lead to better outcomes. This proactive approach not only enhances decision-making but also fosters stronger connections with your target audience.
API Access
Has API
API Access
Has API
Integrations
Causal
Desktop.com
Discord
Google Analytics
Instagram
Mailchimp
Oracle Cloud Infrastructure
Pinterest
Reddit
Snapchat
Integrations
Causal
Desktop.com
Discord
Google Analytics
Instagram
Mailchimp
Oracle Cloud Infrastructure
Pinterest
Reddit
Snapchat
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sprinklr
Founded
2009
Country
United States
Website
www.sprinklr.com/products/consumer-intelligence/
Vendor Details
Company Name
Synthesio
Country
United States
Website
www.synthesio.com
Product Features
Brand Management
Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management
Media Monitoring
Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Product Features
Audience Intelligence
AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling