springbig Reviews

springbig

1.0 out of 5 stars
TrueLoyal Reviews

TrueLoyal

5.0 out of 5 stars

Average Ratings 2 Ratings

Total 1 out of 5 stars
ease 1.5 out of 5 stars
features 1.5 out of 5 stars
design 1 out of 5 stars
support 1 out of 5 stars

Average Ratings 35 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Description

The most trusted platform for cannabis marketing. The best platform for cannabis marketing. Increase retention, increase revenue, build customer loyalty, and create smarter cannabis marketing campaigns. The best way to increase foot traffic and build customer loyalty in a dispensary is to create loyalty programs. You can increase customer retention, satisfy customers, and convert one-time customers into loyal customers by rewarding them with points for every purchase. For cannabis businesses, text messaging is the most cost-effective and efficient way to reach potential customers. Our FCC-compliant dispensary marketing tools allow cannabis businesses to target their customers more effectively and personalize their experiences to ensure a better ROI.

Description

TrueLoyal is the only AI-powered loyalty solution designed to unify consumer engagement across complex sales channels. By combining advanced personalization, predictive insights, and omnichannel connectivity, it empowers brands to build meaningful, lasting customer relationships. Its platform supports a wide range of loyalty strategies, including referrals, gamified streaks, communities, receipt scanning, and user-generated content campaigns. With dozens of pre-built integrations and an open API framework, TrueLoyal connects seamlessly with eCommerce stores, point-of-sale systems, CRMs, and marketing platforms. Businesses benefit from expert consulting services to design loyalty programs that maximize ROI and meet industry-specific needs. Real-world results include case studies showing up to 154% increases in repeat revenue, 132% improvements in NPS, and measurable boosts in retention. By combining strategic consultation with scalable AI tools, TrueLoyal eliminates silos and provides a holistic view of the customer journey. The platform is trusted by global consumer brands to drive loyalty, advocacy, and growth in today’s competitive landscape.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

BLAZE Yes 
Bazaarvoice No 
Clover No 
Cova Yes 
Dispense Yes 
Greenline Yes 
Headset Yes 
KORONA POS Yes 
Magento No 
Miva No 
Olla Yes 
POSaBIT Yes 
PowerReviews No 
PrestaShop No 
Shift4Shop No 
Shopify Plus No 
THSuite Yes 
Trustpilot No 
WooCommerce No 
Yotpo No 

Integrations

BLAZE No 
Bazaarvoice Yes 
Clover Yes 
Cova No 
Dispense No 
Greenline No 
Headset No 
KORONA POS No 
Magento Yes 
Miva Yes 
Olla No 
POSaBIT No 
PowerReviews Yes 
PrestaShop Yes 
Shift4Shop Yes 
Shopify Plus Yes 
THSuite No 
Trustpilot Yes 
WooCommerce Yes 
Yotpo Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

TrueLoyal offers easy to use robust solutions for SMB & Enterprise customers. Pricing is pay-as-you-grow. Contact us for more details.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

springbig

Founded

2012

Country

United States

Website

www.springbig.com

Vendor Details

Company Name

TrueLoyal

Founded

2010

Country

United States

Website

trueloyal.com

Product Features

Cannabis

Administrative / HR Management No 
Business Management No 
CRM No 
Compliance Tracking No 
Cultivation Management No 
Delivery Management No 
Dispensary Management No 
Distribution No 
ERP No 
For Hemp & CBD No 
Inventory Management / Control No 
Lab Testing No 
Manufacturing No 
Payment Processing No 
Point of Sale (POS) No 
Reporting / Analytics No 
Retail Management No 
Sales Tracking No 
Seed to Sale No 
Supplier Management No 
Supply Chain Management No 
Toll Processing No 
Traceability No 
eCommerce / Online Ordering No 

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System No 
Loyalty Card System Yes 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System No 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Loyalty Management

CRM Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System No 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 
White Label No 

Marketing Analytics

A/B Testing No 
Campaign Management Yes 
Channel Attribution No 
Customer Journey Mapping No 
Dashboard Yes 
Performance Metrics Yes 
Predictive Analytics No 
ROI Tracking No 
Social Media Metrics No 
Website Analytics No 

Referral

Affiliate Marketing No 
Campaign Management Yes 
Contact Management No 
Employee Referral Management No 
Feedback Management No 
Lead Engagement No 
Loyalty Program Yes 
Referral Tracking No 
Rewards Management Yes 

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