springbig Description

The most trusted platform for cannabis marketing. The best platform for cannabis marketing. Increase retention, increase revenue, build customer loyalty, and create smarter cannabis marketing campaigns. The best way to increase foot traffic and build customer loyalty in a dispensary is to create loyalty programs. You can increase customer retention, satisfy customers, and convert one-time customers into loyal customers by rewarding them with points for every purchase. For cannabis businesses, text messaging is the most cost-effective and efficient way to reach potential customers. Our FCC-compliant dispensary marketing tools allow cannabis businesses to target their customers more effectively and personalize their experiences to ensure a better ROI.

Pricing

Free Trial:
Yes

Integrations

API:
Yes, springbig has an API

Reviews - 2 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
springbig
Year Founded:
2012
Headquarters:
United States
Website:
www.springbig.com
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Media

springbig Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
Online

springbig Features and Options

Customer Loyalty Software

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Cannabis Software

Administrative / HR Management
Business Management
CRM
Compliance Tracking
Cultivation Management
Delivery Management
Dispensary Management
Distribution
ERP
For Hemp & CBD
Inventory Management / Control
Lab Testing
Manufacturing
Payment Processing
Point of Sale (POS)
Reporting / Analytics
Retail Management
Sales Tracking
Seed to Sale
Supplier Management
Supply Chain Management
Toll Processing
Traceability
eCommerce / Online Ordering

springbig User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Marketing manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zero value for money

    Date: Jun 14 2024

    Summary: Horrible, no deliverability limited functionality, overages are super expensive, stay away.
    No one will ever contact you to resolve any issue.

    Positive: There is really nothing good about the software maybe there was something good 2 years ago, but not memorable.

    Negative: Customer service is non-existent billing is all over the place conversion from USD to CAD doesn't always happen taxes are not always included and they tried to go back 12 months and charges us taxes.

    Read More...
  • Name: David P.
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    This company is a scam

    Date: May 04 2022

    Summary: Terrible. Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized.

    Positive: Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized.

    Negative: Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized
    Never answered emails. Never would allow us to cancel after they couldn't deliver what they promised.

    Read More...
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