springbig Description

The most trusted platform for cannabis marketing. The best platform for cannabis marketing. Increase retention, increase revenue, build customer loyalty, and create smarter cannabis marketing campaigns. The best way to increase foot traffic and build customer loyalty in a dispensary is to create loyalty programs. You can increase customer retention, satisfy customers, and convert one-time customers into loyal customers by rewarding them with points for every purchase. For cannabis businesses, text messaging is the most cost-effective and efficient way to reach potential customers. Our FCC-compliant dispensary marketing tools allow cannabis businesses to target their customers more effectively and personalize their experiences to ensure a better ROI.

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BLAZE is the award-winning, AI-Powered Cannabis Retail Platform, purpose-built for dispensary growth. Founded by former cannabis operators, we genuinely understand the business, offering the gold standard in support and constantly pushing out new, intelligent features. Our powerful AI core is focused on driving unprecedented automation. This means huge labor and cost savings for your team, all while maximizing sales across every channel. The BLAZE ecosystem is your unified, all-in-one solution: BLAZE Retail POS: A fast, intuitive, web-based system perfect for high-volume sales. BLAZEPAY: Integrated payments that eliminate cash headaches and instantly boost your average ticket size. BLAZE ECOM: Complete omni-channel commerce (Online Menu, Mobile App, Kiosks) designed so you fully own all your customer data. BLAZE Sites: A dynamic CMS for compliant, professional website control. We take compliance seriously with automated Metrc and BioTrack integrations, and our robust API ensures seamless, deep integration with any enterprise system you need. Simply put, BLAZE is how you future-proof your retail business.
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Extole is the enterprise offer management platform powering personalized incentive programs at scale for B2C brands. Highly configurable and AI-accessible, Extole fits how your team already works. Marketers build offer programs that motivate customers across the customer lifecycle, product teams can orchestrate digital and real-world experiences that drive engagement and growth, and developers pull Extole's journey management, rules, real-time rewards, and AI into their own systems as ready-to-use services. Behind every offer, Extole combines real-time audience and event data with enterprise-grade infrastructure so your offers are reliable, secure, and easy to support and audit. Leading brands across retail, financial services, telecommunications, and home services trust Extole to power referral, loyalty, promotional, lifecycle, and engagement programs. Build your next offer program with Extole.
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POSaBIT Reviews
POSaBIT
You can keep your customers happy, grow revenue, or stay compliant with the best payments infrastructure in the cannabis industry. You get full debit processing, excellent customer support, and a robust back end reporting portal. The ultimate cannabis POS (point-of-sale) and payments solution for cannabis dispensaries. We offer a complete payment solution to all dispensaries and cannabis retailers. We believe cannabis shop owners shouldn't have to use multiple payment options and an innovative point of sale. We believe in one solution and one experience for each store. Pocket POS allows you to meet your customers while they shop in your store for products. You no longer have to wait for them to reach the counter. This flexibility allows you to run your dispensary in a variety of ways.
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ChaChing.ai Reviews
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ChaChing.ai is a secure SMS messaging platform. With our platform you don't have to stress about when or if your message will arrive. With AI Smart™ and SecurePIN™ technologies, you can be assured of quick and effective SMS delivery at a fraction of the cost. ChaChing.ai was designed to help those who have had lots of ignored messages or those negatively affected by SHIFT and the vast set of regulations around SMS. We help make sure your messages stay compliant while allowing a whole new suite of creative tools such as custom links, image embeds, text colors and decorations and so much more! There have been able to help other retailers, service providers, doctors, dispensaries, pharmacies and so many more. Reach out today to discuss potential options or get started on our website.
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Pricing

Free Trial:
Yes

Integrations

API:
Yes, springbig has an API
View Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
springbig
Year Founded:
2012
Headquarters:
United States
Website:
www.springbig.com
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Media

springbig Screenshot 1
springbig Screenshot 1 springbig Screenshot 2
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Online Support

springbig Features and Options

Customer Loyalty Software

CRM
Customer Activity Tracking
Discount Management
Loyalty Card System
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

springbig User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Marketing manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zero value for money

    Date: Jun 14 2024

    Summary: Horrible, no deliverability limited functionality, overages are super expensive, stay away.
    No one will ever contact you to resolve any issue.

    Positive: There is really nothing good about the software maybe there was something good 2 years ago, but not memorable.

    Negative: Customer service is non-existent billing is all over the place conversion from USD to CAD doesn't always happen taxes are not always included and they tried to go back 12 months and charges us taxes.

    Read More...
  • Name: David P.
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    This company is a scam

    Date: May 04 2022

    Summary: Terrible. Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized.

    Positive: Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized.

    Negative: Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized
    Never answered emails. Never would allow us to cancel after they couldn't deliver what they promised.

    Read More...
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