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Description

SpotOn Restaurant is one of the most comprehensive, integrated systems on the market. From cloud-based POS to commission-free online ordering and reservations to labor management software, it offers everything the modern restaurateur needs -- with none of the headaches that you get with other big POS companies, like long-term contracts, surprise fees and rate hikes, and impersonal service.

Description

Waitwhile is a smart scheduling and waitlist platform that helps 20000+ companies break their wait times and create amazing wait experiences. Waitwhile solves all aspects related to queuing, including letting guests check-in online, showing wait times, and keeping everyone updated via SMS and email. You can also integrate with the powerful API. Unlimited use for 100 guests per year.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

7shifts Yes 
BeerSAVER Yes 
Bevager Yes 
Bevchek Yes 
Captain Yes 
Checkmate Yes 
CloudShow No 
DoorDash Yes 
Happy Grasshopper Yes 
Incentivio Yes 
Loman.ai Yes 
Mailchimp No 
MarginEdge Yes 
POSaBIT Yes 
Paycor Yes 
QuickBooks Enterprise Yes 
QuickBooks Online Yes 
Restaurant365 Yes 
Salesforce No 

Integrations

7shifts No 
BeerSAVER No 
Bevager No 
Bevchek No 
Captain No 
Checkmate No 
CloudShow Yes 
DoorDash No 
Happy Grasshopper No 
Incentivio No 
Loman.ai No 
Mailchimp Yes 
MarginEdge No 
POSaBIT No 
Paycor No 
QuickBooks Enterprise No 
QuickBooks Online No 
Restaurant365 No 
Salesforce Yes 

Pricing Details

$0/month
Quick Start - $0, Counter Service (upgraded) - $99, Full-Service $135

No contracts
Processing as low as 1.99% + .25
Free Trial Yes 
Free Version Yes 

Pricing Details

$59.00/month
Free $0
Up to 100 waitlisted guest parties per month

Starter $59 / month ($49 if billed annually)
Up to 1000 guests per month

Business $159 / month ($129 if billed annually)
Up to 10 000 waitlisted guest parties per month

Enterprise- contact us so we can prepare a tailor-made plan for your organization
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SpotOn

Founded

2017

Country

United States

Website

spoton.pxf.io/oq2Aon

Vendor Details

Company Name

Waitwhile

Founded

2016

Country

United States

Website

waitwhile.com

Product Features

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database Yes 
Group Scheduling No 
Mobile Access No 
Multi-Location Yes 
Online Booking Yes 
Online Payments Yes 
Recurring Appointments No 
Room Booking Management No 

Bar POS

Cash Drawer Management Yes 
Employee Management Yes 
Gift Card Management Yes 
Inventory Control Yes 
Loyalty Program Yes 
Separate Checks Yes 
Split Checks Yes 
Tips Management Yes 

Brewery

Billing & Invoicing No 
Cask Management No 
Demand Planning No 
Distribution Management No 
Inventory Management No 
Order Management No 
Production Tracking No 
Quality Control No 
Recipe Management No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking Yes 
Rewards Management Yes 

Food Service Management

Costing Yes 
For Cafeterias Yes 
For Healthcare Facilities Yes 
Free / Reduced Meals No 
Inventory Management Yes 
Menu Planning Yes 
Nutritional Analysis No 
Online Payments / Funding No 
Point of Sale (POS) Yes 
Purchasing No 
Recipe Management No 
Schools Yes 
Tray Tracking No 

Online Ordering

Integrated Gift Cards Yes 
Menu / Product View Yes 
Mobile Ordering Yes 
Push Notifications Yes 
Reporting / Analytics Yes 
Rewards / Loyalty Program Yes 
Secure Payment Processing Yes 
Store Locator Yes 
White-Label Yes 

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support Yes 
Gift Card Management No 
Mobile Payments Yes 
Online Payments Yes 
POS Transactions Yes 
Receipt Printing Yes 
Recurring Billing No 
Signature Capture No 

Point of Sale

Barcode Scanning Yes 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program Yes 
Multi-Location Yes 
Restaurant POS Yes 
Retail POS Yes 
Returns Management No 
eCommerce Integration No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing Yes 
Inventory Management No 
Kitchen Management Yes 
Menu Management Yes 
Payroll Management Yes 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking Yes 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Restaurant Marketing

Advertising Management No 
CRM Yes 
Customer Data Platform No 
Email Marketing No 
Feedback Management No 
Loyalty Management No 
Marketing Automation No 
Menu Management Yes 
Online Ordering Yes 
Personalization No 
Promotion Management No 
SMS Marketing Yes 
Social Media Management Yes 
Website Builder No 

Restaurant POS

Delivery Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program No 
Mobile Access Yes 
Online Ordering Yes 
Order Management Yes 
Reporting/Analytics Yes 
Separate Checks Yes 
Split Checks Yes 
Table Management Yes 
Tips Management Yes 

Restaurant Reservations

Capacity Monitoring Yes 
Custom Reservation Inventory Yes 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management Yes 
Guest Data Yes 
Guest Notifications Yes 
Mobile App Booking Yes 
Online / Website Reservations Yes 
Reminders Yes 
Reporting / Analytics Yes 
Seat / Table Optimization Yes 
Text/SMS Communications Yes 
Waitlist Management Yes 

Retail POS Systems

Barcode Scanning No 
Commission Management No 
Discount Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program Support No 
Pricing Management No 
Returns Tracking No 
Sales Tracking No 
Touch Screen No 
eCommerce No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Waitlist

Alerts/Notifications Yes 
Customer Database Yes 
For Restaurants Yes 
Prioritization Yes 
Public Waitlist Yes 
Reporting & Statistics Yes 
Self Check-in Yes 
Waiting Time Tracking Yes 
Waitlist Status Tracking Yes 

Product Features

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking No 
Table Management No 
Wait List Management Yes 
Waitstaff Management Yes 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

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