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features
design
support

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Write a Review

Description

Spoonfed is a cloud-based, intuitive solution for food order management in meetings and conferences. Global system that can be configured for complex and simple contracts. Enterprise reporting. Empower your customers through online, mobile responsive, ordering and order management; View/edit/repeat/cancel order functionality within customer's profile - no need to call the catering team; Allergens/nutritional information viewable - with option to add notes. Group ordering allows guests to make individual requests as part of a larger order. Each meal is wrapped separately for contactless pickup/delivery. Our 'best-in-class' ordering experience is supported by Back of House reporting and a comprehensive, end-to–end order management system for catering staff. Teams in the USA and UK provide highly responsive support and onboarding. Reduce mistakes and save time for customers and caterers with streamlined production data. This ensures accurate orders are sent out on time. We have developed a number of Business Use Cases which enables catering teams to do what they already do, but better AND also be in the position to extend their reach and take up new opportunities.

Description

UpMenu is an online food ordering system that supports food sales, table reservation, and interactive online menus. It can be used by restaurants, bars and cafeterias as well as other food retailers. The UpMenu online ordering system for food features: - Online ordering software that is easy to use Drag-and-drop menu management - Promotional engine supports loyalty programs and point collection programmes - Intuitive Delivery Zone setup - Draw on the map to determine delivery areas - Table booking feature - Comprehensive website builder that supports responsive mobile design - Native mobile application - Automated Marketing Tools that allow for seamless communication with customers via SMS, PUSH notifications, or E-mail messages - Many more functionalities are possible thanks to integrations with the most common payment systems, POS system, delivery providers, and CMS. The UpMenu system, which is specifically designed for restaurateurs, will help you increase your online sales and get more customers.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

PayPal Yes 
Adyen No 
Authorize.Net Yes 
Checkmate No 
DoorDash Yes 
Facebook No 
Google Analytics No 
Google Tag Manager No 
Magento No 
Mailchimp Yes 
QuickBooks Online Yes 
Restimo No 
Sage Accounting Yes 
Squarespace No 
Stripe No 
Unicheck Yes 
Wix No 
WordPress No 
Xero Yes 

Integrations

PayPal Yes 
Adyen Yes 
Authorize.Net No 
Checkmate Yes 
DoorDash No 
Facebook Yes 
Google Analytics Yes 
Google Tag Manager Yes 
Magento Yes 
Mailchimp No 
QuickBooks Online No 
Restimo Yes 
Sage Accounting No 
Squarespace Yes 
Stripe Yes 
Unicheck No 
Wix Yes 
WordPress Yes 
Xero No 

Pricing Details

Varied price tariffs available
Free Trial No 
Free Version No 

Pricing Details

Basic / $49 per month - 90 orders/month
Standard / $89 per month - 250 orders/month
Premium/ $169 per month - Unlimited orders
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Spoonfed

Founded

2010

Country

United Kingdom

Website

getspoonfed.com

Vendor Details

Company Name

Tastysoft

Country

Poland

Website

www.upmenu.com

Product Features

Catering

Banquet Management Yes 
Billing & Invoicing Yes 
Booking Management Yes 
Calendar Management Yes 
Contract Management Yes 
Costing Yes 
Customer Database Yes 
Event Management Yes 
Facility Management Yes 
Inventory Management Yes 
Kitchen / Menu Management Yes 
Order Management Yes 
Quote Management Yes 
Recipe Management Yes 
Waitstaff Management No 

Delivery Management

Customer Portal Yes 
Dispatch Management Yes 
Driver ETA No 
Driver Management Yes 
For Courier Services Yes 
For Freight No 
For Restaurants Yes 
Order Tracking Yes 
Routing No 
Scheduling Yes 
Signature Capture No 
Surveys & Feedback Yes 

Food Service Management

Costing Yes 
For Cafeterias Yes 
For Healthcare Facilities Yes 
Free / Reduced Meals Yes 
Inventory Management No 
Menu Planning Yes 
Nutritional Analysis Yes 
Online Payments / Funding Yes 
Point of Sale (POS) Yes 
Purchasing No 
Recipe Management Yes 
Schools No 
Tray Tracking No 

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support Yes 
Gift Card Management No 
Mobile Payments Yes 
Online Payments Yes 
POS Transactions No 
Receipt Printing No 
Recurring Billing Yes 
Signature Capture No 

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing Yes 
Inventory Management Yes 
Kitchen Management Yes 
Menu Management Yes 
Payroll Management No 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management Yes 
Gift Card System No 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management Yes 

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders Yes 
CAN SPAM Compliance No 
Customer Surveys No 
Drip Campaigns No 
Dynamic Content No 
Event Triggered Email Yes 
Image Library Yes 
Landing Pages/Web Forms No 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics Yes 
Subscriber Management Yes 
Template Management No 
WYSIWYG Email Editor No 

Online Ordering

Integrated Gift Cards No 
Menu / Product View Yes 
Mobile Ordering Yes 
Push Notifications Yes 
Reporting / Analytics Yes 
Rewards / Loyalty Program Yes 
Secure Payment Processing Yes 
Store Locator No 
White-Label Yes 

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management No 
Food Costing No 
Inventory Management Yes 
Kitchen Management No 
Menu Management Yes 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking Yes 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management No 

Website Builder

Auto Update Yes 
Content Import / Export No 
Drag & Drop No 
Invoices No 
Landing Pages / Web Forms Yes 
Newsletter Management Yes 
Online Booking Yes 
Online Store Builder Yes 
Pre-built Templates Yes 
Real Time Editing No 
SEO Yes 
Survey Builder No 
White Label No 

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