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Description

When ineffective troubleshooting leads to poor customer experiences or when there is insufficient visibility into diagnostics, Splunk® AR can assist in reducing mean-time-to-resolution (MTTR). Regardless of whether your team operates on the factory floor or manages cell towers, Splunk enables you to access mobile dashboards and data visualizations that are linked to specific assets, allowing even those without technical expertise to engage through user-friendly workflows and readily available information. Discover how our clients are leveraging Splunk Augmented Reality to enhance their operations. For instance, learn how Puget Sound Energy has successfully adopted Splunk AR to oversee facilities and enhance their response to outages by utilizing real-time data insights. This innovative approach not only streamlines their processes but also significantly improves customer satisfaction.

Description

root9 is an Alert Management, On-Call, and IT service management (ITSM) platform for IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure teams. It runs the full operational lifecycle on one foundation that learns from your operation itself, so alerts, incidents, changes, problems, requests, and on-call response all share the same operational identity, memory, and understanding. root9 provides alert management, event correlation, incident management, problem management, change management, service request management, on-call and escalation management, knowledge management, operational analytics, automation, and collaboration in Microsoft Teams and Slack. AI agents assist on every record, from incident investigation and change preflight checks to problem root cause and request fulfillment, with the evidence and reasoning shown so your team decides what happens next. Instead of a CMDB nobody keeps current, root9 builds operational identity from real activity through its Identity Correlation Database (ICDB): a self-building inventory earned by evidence, not maintained by hand. By combining alert data, response behavior, ownership, correlations, and operational history, root9 reduces alert fatigue, improves incident response, increases visibility, and uncovers the operational patterns that traditional monitoring and observability tools often miss. It gets sharper every time you use it. Built to learn, not to be taught. Works alongside Splunk, Datadog, Grafana, Azure Monitor, CloudWatch, New Relic, Prometheus, Dynatrace, ServiceNow, Jira, Microsoft Teams, Slack, and more, complementing your existing monitoring and ITSM investments.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ANY.RUN Yes 
Amazon CloudWatch No 
Axiom No 
Azure DevOps No 
Azure Monitor No 
CyCognito Yes 
Elasticsearch No 
Google Cloud Monitoring No 
IBM Instana No 
Jira No 
Linear No 
NETGENIQ FABRIC Yes 
Netdata No 
PagerDuty No 
Sensu No 
Uptime Kuma No 
UptimeRobot No 
Zabbix No 
Zendesk No 
incident.io No 

Integrations

ANY.RUN No 
Amazon CloudWatch Yes 
Axiom Yes 
Azure DevOps Yes 
Azure Monitor Yes 
CyCognito No 
Elasticsearch Yes 
Google Cloud Monitoring Yes 
IBM Instana Yes 
Jira Yes 
Linear Yes 
NETGENIQ FABRIC No 
Netdata Yes 
PagerDuty Yes 
Sensu Yes 
Uptime Kuma Yes 
UptimeRobot Yes 
Zabbix Yes 
Zendesk Yes 
incident.io Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$179/month unlimited users
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.splunk.com/en_us/solutions/augmented-reality.html

Vendor Details

Company Name

root9

Founded

2026

Country

United States

Website

root9.io

Product Features

Product Features

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting Yes 
Forensic Data Retention No 
Incident Alerting Yes 
Incident Database Yes 
Incident Logs Yes 
Incident Reporting Yes 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management Yes 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis Yes 
Workflow Automation Yes 
Workflow Management No 

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