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Description
When ineffective troubleshooting leads to poor customer experiences or when there is insufficient visibility into diagnostics, Splunk® AR can assist in reducing mean-time-to-resolution (MTTR). Regardless of whether your team operates on the factory floor or manages cell towers, Splunk enables you to access mobile dashboards and data visualizations that are linked to specific assets, allowing even those without technical expertise to engage through user-friendly workflows and readily available information. Discover how our clients are leveraging Splunk Augmented Reality to enhance their operations. For instance, learn how Puget Sound Energy has successfully adopted Splunk AR to oversee facilities and enhance their response to outages by utilizing real-time data insights. This innovative approach not only streamlines their processes but also significantly improves customer satisfaction.
Description
Synergy serves as an AI-driven command center designed for enterprise IT operations, consolidating fragmented monitoring, ticketing, logging, and documentation into a cohesive interface. By continuously integrating data from tools such as Splunk, New Relic, Jira, ServiceNow, and Confluence, it transforms overwhelming alert storms into well-organized, prioritized insights. Its Smart Incident Workflows streamline routine processes, recommend subsequent actions, identify ownership gaps, and expedite resolutions, thereby reducing the average time for detection and repair. Additionally, Synergy’s proactive monitoring capabilities identify potential risks ahead of conventional alerts, highlight error surges and missed escalations, detect emerging trends, and respond to investigative inquiries using natural language. Furthermore, its integrated root cause analysis tracks incidents comprehensively across timelines, logs, metrics, tickets, and post-mortem evaluations, connecting to related events for immediate context and producing succinct summaries to aid in understanding. Overall, Synergy enhances operational efficiency and effectiveness for IT teams, ensuring they remain ahead of potential issues.
API Access
Has API
API Access
Has API
Integrations
ANY.RUN
CloudFabrix
Confluence
CyCognito
Datadog
GitHub
Jira
NETGENIQ FABRIC
New Relic
ServiceNow
Integrations
ANY.RUN
CloudFabrix
Confluence
CyCognito
Datadog
GitHub
Jira
NETGENIQ FABRIC
New Relic
ServiceNow
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.splunk.com/en_us/solutions/augmented-reality.html
Vendor Details
Company Name
Unframe
Founded
2024
Country
United States
Website
www.unframe.ai/solutions/synergy
Product Features
Product Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring