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ease
features
design
support

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Description

To achieve increased sales, profitability, and brand visibility, retailers must communicate effectively with customers at every interaction point. Sonetto® PXM on Azure delivers a responsive solution that focuses on the customer while offering a competitive advantage. This platform streamlines the management of product information across various channels, regions, and market segments. Utilizing patented technology, Sonetto® PXM enhances the operations of global retailers by automating essential processes such as data cleaning, product management, categorization, and merchandising. The growing gap between what customers desire and what retailers can deliver is becoming more pronounced. Customers now anticipate transparency and a smooth, enriching buying experience that reflects their individual lifestyles and preferences. Conversely, retailers face significant challenges in adapting their product management practices to align with customer expectations, all while dealing with issues related to subpar product quality and the rising costs and complexities of IT infrastructure. As this tension escalates, it becomes increasingly crucial for retailers to bridge this divide and prioritize a customer-focused approach.

Description

Shoppers entering retail spaces are seeking not just transactions, but also memorable experiences and moments of delight, such as the convenience of picking up or returning online orders in-store or catching a compelling discount from a sales associate on an item they've been eyeing. Yet, many retailers find themselves hindered by outdated point of sale (POS) systems that fail to support the modern, customer-focused capabilities required today. TCS OmniStoreTM emerges as a groundbreaking unified commerce platform that transforms the shopping experience by placing itself at the core of retail operations. This solution addresses the challenges faced by retailers burdened with a disjointed array of systems that cannot keep pace with changing consumer demands. It enables businesses to seamlessly orchestrate integrated multichannel customer journeys while rapidly developing new services and applications without the limitations of traditional channels. Furthermore, it allows customers to enjoy the freedom to checkout from any location within the store, ensuring that retail environments remain consistently engaging and interconnected, fostering unique micro-experiences that resonate with shoppers. Ultimately, TCS OmniStoreTM empowers retailers to elevate their customer interactions in a competitive marketplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AODocs
Acquia Cloud Platform
Actifio
Apigee
Appian
Avaya Aura
Boomi
Cloudera
Creatio
Datadog
Google Cloud Platform
HPE Consumption Analytics
IBM Cloud
Infor CRM
Ivalua
Juniper Identity Management Service
Oracle Cloud Infrastructure
Salesforce

Integrations

AODocs
Acquia Cloud Platform
Actifio
Apigee
Appian
Avaya Aura
Boomi
Cloudera
Creatio
Datadog
Google Cloud Platform
HPE Consumption Analytics
IBM Cloud
Infor CRM
Ivalua
Juniper Identity Management Service
Oracle Cloud Infrastructure
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IVIS Group

Founded

1994

Country

United Kingdom

Website

www.ivisgroup.com/sonetto/

Vendor Details

Company Name

Tata Consultancy Services

Founded

1968

Country

India

Website

www.tcs.com/omnistore-unified-commerce-solution

Product Features

Product Lifecycle Management

Change Management
Compliance Management
Cost Tracking
Design Management
Document Management
Product Data Management
Project Management
Requirements Management
Supplier Management

Product Features

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Alternatives

Alternatives