Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Sonat is an online documentation tool. It has been continuously improved and developed to help create product manuals and internal knowledge bases, software/SaaS support, articles, procedures and processes, tutorials and blog posts from A-Z.
Sonat is a powerful and easy-to-use rich-text editor that requires no technical skills to complete the writing task. Sonat quality checks make it super easy to meet SEO standards and readability standards without the need for a third-party app. This reduces the workload on editors.
Description
Facilitate self-service and personalized content at key points along the customer journey. Transform technical content that you already have
into a great self-service experience. Customers need personalized, relevant, and easy-to find answers in your documentation portal, community or support site. Remote workers can benefit from real-time guidance that analyses each case and recommends relevant technical content. Enhance your product's value and customer experience by understanding where friction is occurring and how customers interact with your content. Zoomin seamlessly integrates with many of the most popular platforms and tools, providing a scalable solution that provides your customers with the answers they need, without requiring you to change your workflow.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Adobe Analytics
GitHub
GitLab
Google Analytics
Jira
Jive
MadCap IXIA CCMS
Microsoft Dynamics 365
Oracle Cloud CX
Oracle Taleo
Integrations
Adobe Analytics
GitHub
GitLab
Google Analytics
Jira
Jive
MadCap IXIA CCMS
Microsoft Dynamics 365
Oracle Cloud CX
Oracle Taleo
Pricing Details
$40/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sonat
Country
United States
Website
sonat.com
Vendor Details
Company Name
Zoomin Software
Founded
2015
Country
United States
Website
www.zoominsoftware.com
Product Features
Software Documentation
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Software Documentation
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support