Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Solus One customer engagement platform takes care of all the tedious tasks for you. It aggregates service requests, assigns them to your agents, provides scripted prompts, and seamlessly logs call outcomes into your CRM while gathering essential data for comprehensive performance reports. Our innovative software connects individuals, regardless of their origins or preferred methods of communication. Embrace the opportunity to transform your communication strategies with us. Established in 2006, Solus One pioneered the introduction of VOIP (Voice over IP) services in Canada. Additionally, our subsidiary, Solus VB, specializes in delivering mass phone voice broadcasts for political and retail clients. Show your commitment to engaging with your voters, share your insights in your riding newsletter, understand your constituents' preferences and opinions, and enhance your name recognition in your riding community. By utilizing our solutions, you can foster stronger relationships and drive meaningful conversations with your audience.
Description
Our aim is to equip our partners and clients with tailored solutions that cater to their specific digital transformation paths. In various sectors, organizations are compelled to utilize technology to enhance customer engagement and unlock new market potential. Central to this endeavor is the necessity for a dynamic IT infrastructure that adapts to evolving demands and accelerates innovation. We simplify the intricacies of managing virtual infrastructure by providing ultra-fast, on-demand virtual machines, a straightforward API, and a user-friendly self-service control panel for clients, complemented by a robust administration panel for service providers. SolusIO offers a comprehensive suite of virtualization technologies that support both hypervisor and container-based virtualization, enabling centralized management of KVM virtual machines. Additionally, upcoming releases will introduce support for OpenVZ, Virtuozzo, and other technologies, further enhancing our platform's capabilities. This continuous evolution ensures that our clients remain equipped to navigate the complexities of the digital landscape effectively.
API Access
Has API
API Access
Has API
Integrations
Docker
GitLab
Jenkins
MariaDB
NGINX
Nextcloud
OpenVPN
Plesk
WHMCS
WooCommerce
Integrations
Docker
GitLab
Jenkins
MariaDB
NGINX
Nextcloud
OpenVPN
Plesk
WHMCS
WooCommerce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$2.50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Solus One
Country
Canada
Website
www.solusone.com
Vendor Details
Company Name
SolusIO
Founded
2000
Country
Switzerland
Website
www.solus.io
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Server Virtualization
Audit Management
Health Monitoring
Live Machine Migration
Multi-OS Virtual Machines
Patching / Backup
Performance Log
Performance Optimization
Rapid Provisioning
Security Management
Type 1 / Type 2 Hypervisor