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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Solus One customer engagement platform takes care of all the tedious tasks for you. It aggregates service requests, assigns them to your agents, provides scripted prompts, and seamlessly logs call outcomes into your CRM while gathering essential data for comprehensive performance reports. Our innovative software connects individuals, regardless of their origins or preferred methods of communication. Embrace the opportunity to transform your communication strategies with us. Established in 2006, Solus One pioneered the introduction of VOIP (Voice over IP) services in Canada. Additionally, our subsidiary, Solus VB, specializes in delivering mass phone voice broadcasts for political and retail clients. Show your commitment to engaging with your voters, share your insights in your riding newsletter, understand your constituents' preferences and opinions, and enhance your name recognition in your riding community. By utilizing our solutions, you can foster stronger relationships and drive meaningful conversations with your audience.

Description

Our aim is to equip our partners and clients with tailored solutions that cater to their specific digital transformation paths. In various sectors, organizations are compelled to utilize technology to enhance customer engagement and unlock new market potential. Central to this endeavor is the necessity for a dynamic IT infrastructure that adapts to evolving demands and accelerates innovation. We simplify the intricacies of managing virtual infrastructure by providing ultra-fast, on-demand virtual machines, a straightforward API, and a user-friendly self-service control panel for clients, complemented by a robust administration panel for service providers. SolusIO offers a comprehensive suite of virtualization technologies that support both hypervisor and container-based virtualization, enabling centralized management of KVM virtual machines. Additionally, upcoming releases will introduce support for OpenVZ, Virtuozzo, and other technologies, further enhancing our platform's capabilities. This continuous evolution ensures that our clients remain equipped to navigate the complexities of the digital landscape effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Docker No 
GitLab No 
Jenkins No 
MariaDB No 
NGINX No 
Nextcloud No 
OpenVPN Access Server No 
Plesk No 
WHMCS No 
WooCommerce No 
WordPress No 

Integrations

Docker Yes 
GitLab Yes 
Jenkins Yes 
MariaDB Yes 
NGINX Yes 
Nextcloud Yes 
OpenVPN Access Server Yes 
Plesk Yes 
WHMCS Yes 
WooCommerce Yes 
WordPress Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$2.50 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Solus One

Country

Canada

Website

www.solusone.com

Vendor Details

Company Name

SolusIO

Founded

2000

Country

Switzerland

Website

www.solus.io

Product Features

Call Center

Blended Call Center Yes 
Call Logging No 
Call Recording Yes 
Call Scripting Yes 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Product Features

Server Virtualization

Audit Management No 
Health Monitoring No 
Live Machine Migration No 
Multi-OS Virtual Machines No 
Patching / Backup No 
Performance Log No 
Performance Optimization No 
Rapid Provisioning No 
Security Management No 
Type 1 / Type 2 Hypervisor No 

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