Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Solus One customer engagement platform takes care of all the tedious tasks for you. It aggregates service requests, assigns them to your agents, provides scripted prompts, and seamlessly logs call outcomes into your CRM while gathering essential data for comprehensive performance reports. Our innovative software connects individuals, regardless of their origins or preferred methods of communication. Embrace the opportunity to transform your communication strategies with us. Established in 2006, Solus One pioneered the introduction of VOIP (Voice over IP) services in Canada. Additionally, our subsidiary, Solus VB, specializes in delivering mass phone voice broadcasts for political and retail clients. Show your commitment to engaging with your voters, share your insights in your riding newsletter, understand your constituents' preferences and opinions, and enhance your name recognition in your riding community. By utilizing our solutions, you can foster stronger relationships and drive meaningful conversations with your audience.
Description
Our aim is to equip our partners and clients with tailored solutions that cater to their specific digital transformation paths. In various sectors, organizations are compelled to utilize technology to enhance customer engagement and unlock new market potential. Central to this endeavor is the necessity for a dynamic IT infrastructure that adapts to evolving demands and accelerates innovation. We simplify the intricacies of managing virtual infrastructure by providing ultra-fast, on-demand virtual machines, a straightforward API, and a user-friendly self-service control panel for clients, complemented by a robust administration panel for service providers. SolusIO offers a comprehensive suite of virtualization technologies that support both hypervisor and container-based virtualization, enabling centralized management of KVM virtual machines. Additionally, upcoming releases will introduce support for OpenVZ, Virtuozzo, and other technologies, further enhancing our platform's capabilities. This continuous evolution ensures that our clients remain equipped to navigate the complexities of the digital landscape effectively.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Docker
No
GitLab
No
Jenkins
No
MariaDB
No
NGINX
No
Nextcloud
No
OpenVPN Access Server
No
Plesk
No
WHMCS
No
WooCommerce
No
Integrations
Docker
Yes
GitLab
Yes
Jenkins
Yes
MariaDB
Yes
NGINX
Yes
Nextcloud
Yes
OpenVPN Access Server
Yes
Plesk
Yes
WHMCS
Yes
WooCommerce
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$2.50 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Solus One
Country
Canada
Website
www.solusone.com
Vendor Details
Company Name
SolusIO
Founded
2000
Country
Switzerland
Website
www.solus.io
Product Features
Call Center
Blended Call Center
Yes
Call Logging
No
Call Recording
Yes
Call Scripting
Yes
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Product Features
Server Virtualization
Audit Management
No
Health Monitoring
No
Live Machine Migration
No
Multi-OS Virtual Machines
No
Patching / Backup
No
Performance Log
No
Performance Optimization
No
Rapid Provisioning
No
Security Management
No
Type 1 / Type 2 Hypervisor
No