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features
design
support

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Description

Leveraging its extensive expertise in asset financing, Copernicus has introduced Solar, a comprehensive web-based asset finance platform. This innovative system encompasses a wide range of functionalities, such as CRM, Pricing, Credit Review, Administration, Accounting, Portals, Reporting, and beyond, empowering businesses to effectively oversee their operations from start to finish. Solar boasts advanced decision-making and credit scoring capabilities, complemented by a robust calculation engine. The platform proficiently handles pricing, income, variable rates, settlement calculations, and more, ensuring precision throughout the entire lifecycle of a contract. Solar's durability is evident in its ability to manage diverse payment structures and multiple drawdowns seamlessly. Additionally, it adeptly addresses complex cash flows, incorporating elements like commissions, maintenance fees, and insurance costs. Beyond being an intelligent financial services management tool, Solar's versatile features also enhance marketing efforts, making it an invaluable asset for businesses. With Solar, companies are better equipped to navigate the complexities of asset finance and optimize their operational efficiency.

Description

SolarWinds Service Desk (formerly Samanage) is an enterprise-level service-desk and IT asset management solution for IT, Human Resources, and Facilities professionals who need a clear and intuitive way to manage requests. The platform is fully customizable and allows users to collaborate on difficult tasks and share ideas via the in-app "whiteboard". SolarWinds Service Desk can be used by businesses to manage hardware and software, organize and manage licenses and contracts, detect risks, keep up-to date with licensing compliance, and many other functions. SolarWinds Service Desk understands how to manage services within your company. Your employees will be provided with world-class service and you can minimize the impact that incidents have on your business. To ensure that employees have the right tools to do their jobs, keep track of each asset.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Blink
FPS GOLD Banking Software
Google Drive
Google Workspace
Hornbill
Indent
Jira
Jira Work Management
LogMeIn Rescue
Okta
OneLogin
Salesforce
Slack
SolarWinds Observability SaaS
SolarWinds Observability Self-Hosted
StarfishETL
Teamwork.com
TurboDocx
Wrike
Zoho One

Integrations

Blink
FPS GOLD Banking Software
Google Drive
Google Workspace
Hornbill
Indent
Jira
Jira Work Management
LogMeIn Rescue
Okta
OneLogin
Salesforce
Slack
SolarWinds Observability SaaS
SolarWinds Observability Self-Hosted
StarfishETL
Teamwork.com
TurboDocx
Wrike
Zoho One

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$19.00 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Copernicus

Country

United Kingdom

Website

www.copernicus.co.uk/ProductsServices.html

Vendor Details

Company Name

SolarWinds

Founded

2007

Country

United States

Website

www.solarwinds.com/service-desk

Product Features

Loan Origination

Amortization Schedule
Audit Trail
Closing Documents
Compliance Management
Customer Database
Digital Signature
Document Management
Fee Management
Loan Processing
Online Application

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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