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Description
Evaluate employee performance through 15 comprehensive online reports, visual graphs, and an extensive call log featuring a click-to-play option. Enhance productivity and optimize call center workflows by equipping managers with the crucial insights required for informed business choices. Access your analytics on a real-time dashboard for immediate feedback. Utilize screen captures and live webcam surveillance to gain a thorough understanding of agents' activities as they occur. For further detailed evaluation, seamlessly export your Call Log data to Microsoft Excel with just a few clicks. Your team will implement a ready-to-use application, eliminating the need for IT professionals to configure and establish a remote connection to individual computers. Additionally, users will be unable to view or modify softphone settings independently, which helps safeguard the SIP server and prevent erroneous configuration changes. Softphone.Pro offers a diverse array of integration possibilities, allowing for effortless implementation of screen pop-up and click-to-call features in any software platform with little hassle. This flexibility enhances overall operational efficiency while ensuring that all communication tools function harmoniously within your existing systems.
Description
VTALL is an advanced, H.323-compliant softphone designed for cutting-edge trading turrets and corporate communication needs. Known as the Virtual Terminal/Application Link and Launch, VTALL mimics the look and functionality of a conventional multi-line office telephone, yet operates on a personal computer as an H.323 terminal. This innovative device offers a range of features that are often missing from today’s telecommunication options. It supports H.323 gateway functionality for seamless calling to the PSTN and includes gatekeeper support for user registration. Users can manage up to 255 lines and enjoy the flexibility of 10 private line appearances. Additionally, the system allows for up to 30 simultaneous point-to-point voice communication sessions using H.323 technology. Features such as call recording and comprehensive logging enhance its usability. The Hoot-n-Holler feature accommodates up to 7 multiplexed audio feeds, while the Broadcast function supports a scheduled setup for automatic channel management, facilitating real-time listening or recording for subsequent playback. Moreover, VTALL includes a built-in answering machine, ensuring that no important communication is missed. This combination of features makes VTALL a robust solution for enterprises seeking efficient communication tools.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$19 one-time payment
Free Trial
Free Version
Pricing Details
$1000 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Vedisoft
Country
Russian Federation
Website
softphone.pro/en/index
Vendor Details
Company Name
IP blue Software Solutions
Country
United States
Website
www.ipblue.com/products_vtall.asp
Product Features
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Product Features
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
