Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The leading cloud helpdesk for managing social media, alongside email, chatbots, contact forms, and review platforms, consolidates all text-based customer support channels into one seamless inbox, ensuring that no customer inquiry is overlooked. This comprehensive social customer service solution collects all incoming requests in a single ticketing system, allowing for effective task sharing and keeping the team informed. It efficiently addresses support tickets from various social media platforms like Facebook, Instagram, YouTube, and Twitter. Additionally, with live chat capabilities on your website, issues can be resolved in real-time. Take control of your support emails and enhance your website and Facebook pages with custom forms. This tool reduces the volume of support tickets while providing valuable insights into customer interactions. Additionally, it features a smart self-service FAQ option for your website, enabling customers to find answers independently. With robust statistics and insights, you can make informed adjustments to your services. Furthermore, the API allows for seamless integration with your existing internal systems, enhancing operational efficiency. Overall, this platform transforms customer service by unifying various channels and providing actionable insights for continuous improvement.
Description
Eksis is an online platform designed for social media management, catering to creators, small enterprises, agencies, and social media teams. It combines features such as social publishing, scheduling, inbox oversight, automation, and analytics within a collaborative workspace. Users can link various accounts, including Instagram, Facebook, Threads, TikTok, YouTube, LinkedIn, X, Pinterest, Bluesky, and DEV Community, enabling them to craft posts for multiple platforms and oversee them via a calendar interface. A consolidated inbox gathers comments and direct messages from supported platforms, while automated keyword-based rules facilitate responses to comments and direct messages seamlessly. Additionally, AI-driven writing features assist in generating captions and proposing replies to engage audiences effectively. Teams can work together through designated workspaces and approval processes, enabling them to assess the performance of posts and accounts. Furthermore, eksis offers a REST API for paid plans and an MCP server for compatible AI clients, empowering them to communicate with connected channels and manage scheduled content efficiently. This comprehensive tool empowers users to streamline their social media efforts, enhancing both productivity and engagement.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Facebook
Yes
Instagram
Yes
X (Twitter)
Yes
YouTube
Yes
Bluesky
No
ChatGPT
No
Claude
No
Cursor
No
LinkedIn
No
Model Context Protocol (MCP)
No
Integrations
Facebook
Yes
Instagram
Yes
X (Twitter)
Yes
YouTube
Yes
Bluesky
Yes
ChatGPT
Yes
Claude
Yes
Cursor
Yes
LinkedIn
Yes
Model Context Protocol (MCP)
Yes
Pricing Details
$9 per user, per month
Free Trial
Yes
Free Version
No
Pricing Details
$4/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Socialboards
Country
Norway
Website
socialboards.com/en/
Vendor Details
Company Name
PT Eksis Karya Digital
Founded
2026
Country
Indonesia
Website
eksis.io
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
Yes
Multi-Account Management
Yes
Multi-User Collaboration
Yes
Post Scheduling
No
Reporting/Analytics
Yes
Social Media Monitoring
Yes
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
No
Reporting/Analytics
No
Social Media Monitoring
No