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Description
The leading cloud helpdesk for managing social media, alongside email, chatbots, contact forms, and review platforms, consolidates all text-based customer support channels into one seamless inbox, ensuring that no customer inquiry is overlooked. This comprehensive social customer service solution collects all incoming requests in a single ticketing system, allowing for effective task sharing and keeping the team informed. It efficiently addresses support tickets from various social media platforms like Facebook, Instagram, YouTube, and Twitter. Additionally, with live chat capabilities on your website, issues can be resolved in real-time. Take control of your support emails and enhance your website and Facebook pages with custom forms. This tool reduces the volume of support tickets while providing valuable insights into customer interactions. Additionally, it features a smart self-service FAQ option for your website, enabling customers to find answers independently. With robust statistics and insights, you can make informed adjustments to your services. Furthermore, the API allows for seamless integration with your existing internal systems, enhancing operational efficiency. Overall, this platform transforms customer service by unifying various channels and providing actionable insights for continuous improvement.
Description
Design and implement innovative campaigns to enhance social media engagement. Manage postings across 11 different platforms seamlessly from a single dashboard. Streamline your workflow to save both time and effort. Access a comprehensive calendar that displays all your social media content at a glance. Effortlessly track all your published and upcoming posts, while also creating new content and managing existing ones. Plan and schedule your social media strategies visually for maximum impact. Analyze and report on how well your content is performing. Gain valuable insights that can help you expand your reach, boost engagement, and increase sales. Keep tabs on 11 platforms, interact with your audience, and elevate both your brand and business. Track engagement metrics across all your social media channels. TOZO connects with Facebook, Instagram, Twitter, LinkedIn, Tumblr, Pinterest, RSS Feed, GMB, Telegram, Vk, and YouTube. Enjoy a clear visual representation of all your posts, both past and future, across various social networks. Maintain organization and control over your social media strategy, all from one easy-to-use platform, ensuring that you stay ahead in the ever-evolving digital landscape.
API Access
Has API
API Access
Has API
Integrations
Facebook
Instagram
X (Twitter)
YouTube
Dropbox
Google Business Profile
Google Drive
LinkedIn
Microsoft OneDrive
Pinterest
Integrations
Facebook
Instagram
X (Twitter)
YouTube
Dropbox
Google Business Profile
Google Drive
LinkedIn
Microsoft OneDrive
Pinterest
Pricing Details
$9 per user, per month
Free Trial
Free Version
Pricing Details
$29 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Socialboards
Country
Norway
Website
socialboards.com/en/
Vendor Details
Company Name
TOZO
Country
United States
Website
tozo.social/
Product Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Product Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
